Safeway Pharmacy

"I never have had any issues with the pharmacy. I don't know why all this people complaining are such a whiners."

"I'm a nurse and I was helping out a patient on my own time to get some meds that insurance wouldn't cover. I was absolutely amazed at how kind (and competent) the pharmacist was. The pharmacy tech just didn't know how to handle it when it turned out that the med was not available. The pharmacist stepped in without even being asked. He just overheard my conversation with the tech. He spent quite a bit of time online trying to locate the correct medication which has become extremely difficult to locate at all. I left the other prescription my patient needed and went off to Walmart while it was being prepared, hoping that I could find some of this medicine that's so scarce. Walmart, to say the least, not only didn't have it, they were not helpful at all. In the meantime at Safeway the other medication they did have in stock was ready. The tech asked me for $144 for a 5-day supply! That sounds terrible, but at OHSU where they also had a supply, it was over $300. Still I was a little shocked and the tech said that the GoodRx number I had given wouldn't work. This blessed pharmacist stepped in again. He just overheard the conversation again and very kindly said, "We've got all kinds of GoodRx cards around here. I'll find a way to send her home with at least one of the medicines she needs." Instead of $144, I paid $21.95. He ended up spending more than a little time on this. It's not like he kept any other customers waiting. There were pharmacy techs who were able to fill prescriptions so no one had to wait, and he just made it his business to go over and above. The man deserves a medal AND a RAISE. Safeway pharmacy manager, are you listening?"

"Severely understaffed, one pharmacist had to have me explain the dosage to get a refill. Wait times are often hours, and calling ahead is a waste of time since they never answer."

"I don't understand why people have such an issue with them... I've been getting my medication here for Years & never had an issue. Only thing is they changed the brand of inhaler on me from the blue to yellow & it doesn't spray as well so it's not as good... but I'm guessing that's a corporate decision, which isn't the location's fault."

"They frequently do not fill the their promised prescription by the specified time THEY give and you often have to wait 30 minutes to 1 hour for prescriptions to be filled because they "missed the order on the computer." I've been getting my grandfather's prescriptions here for 2 years now, but I've had enough. He regularly is unable to get his medication in time because of this pharmacy's problems that clearly are never going to get fixed because not much has changed over the past 2 years."