Walmart Pharmacy

"Unfortunately since I made a switch to Walmart my experience hasn’t been so good. But today it was horrible I have to do an emergency travel the technician Ryan didn’t want to help since the begging. I will be short on medication in my home country I have to have the medication with me. The tech Ryan said I have to personally call the insurance and get the early refill approved. I spoke to another technician yesterday from Walmart same place and she told me I will send the documents and we will send the request to the insurance explaining the situation to them. But she told me let’s get the medication approve first and we will go from there Unfortunately I didn’t get her name but the work at the same Walmart and she did help a lot. She understood my situation. I asked Ryan what was the document that her co-worker sent to my doctor? He said probably an early refill request. He didn’t even try looking in the system. I talk to the Pharmacist and unfortunately the pharmacist Shelly the tech Ryan cover each other. The pharmacist said the information came from her but he never places me on hold and when I asked to talk to the pharmacist he said she was super busy on call and customer so I don’t get how and when he was able to talk to her. I have a family member sick and going through a lot and they treat you so bad. I will follow up on everything when I come back."

"They are usually great and helpful. They are changing their hours which is a bummer. Closing at 7 every night so that might be a problem. But if I have a question they always have an answer. Much faster than Safeway across the street. If they don't have a med they will get it for you ASAP in my experience. If there is a problem they will let you know about it. The text when things are ready is helpful too."

"Went to the gresham walmart to get boosters. This is our third time. They are so nice. They get us done and through it in no time. Am thinking about moving all my meds here"

"When we first started filling here a year ago, they were fine. They would fill relatively fast. Now, they won’t answer their phone, even though I sat there ringing them for several minutes on end today, and yesterday. They waited two days until I was finally able to get through, only after calling and complaining to their customer service. Every time I fill with them lately, it’s at least a full day. They wait until I call in, and now they won’t even answer their phone. MY WIFE HAS HAD TO WAIT TWO DAYS TO GET PREDNISONE THAT SHE NEEDS FOR HER RA FLAIR UP! WHAT IS WRONG WITH YOU?"

"This pharmacy really cares about people. They are up to date on everything. If you have a question about your medicine they are willing to listen and give helpful advice. I truly like getting a text message when my prescription is ready with the cost amount."