Bucky's Tacoma Sprague

"Shane and Donald were the most knowledgeable, kind, patient, friendly people I have ever dealt with! I am so shocked by how helpful they were today. Their customer service is just beyond words. This WILL be my go-to shop for EVERYTHING!!! I can’t not rave enough about their services today, and taking care of me. Thank you Shane and Donald!! I will be back!!!"

"Bucky’s is great! They’re fast, honest, and offer very competitive prices and quality work. They’re also much better than other mechanics in the area. I went in a while ago for a weird noise in my car after bringing my car to a transmission shop. The transmission shop told me there was nothing wrong with the car. However, the folks at Bucky’s quickly found out that my transmission was falling out of the car! They fixed it same day and for a great price. Highly recommend!"

"Will not admit to having done a bad job. They changed my brakes and other things. Since then, my brakes have been noisy but they said that that's normal and there is nothing they can do about it. That's after spending over $1200. Exploitation at its best."

"In the last couple of weeks, we've had occasion to bring two of our cars to this location for diagnostics, sensor replacements and extensive brake work. We started using this location after I had two less than great experiences with two other auto repair businesses closer to home which ended in a blown transmission and thousands of dollars in replacement costs. I had already started bringing my car here about a month ago because my place of work uses them for our fleet and we've always experienced timely work that was of good and lasting quality. My dad and brother both passed away last year and they were my go-to people for advice on cars. It's important to me that I can trust my mechanic. My car was in and out while I was at work and I didn't even have to make an appointment. What a relief that it was quick and they didn't abuse my pocket-book, especially after my recent expenses. My husband's car gave them a run for their money but they kept it until it was running perfectly and they took responsibility for a problem when it couldn't have been proved they made a mistake. They kept us updated along the way and the brakes are now safe. It's important to me that I be able to trust my mechanic to treat me honestly, especially with my go-to people gone and after I was taken to the cleaners two times before I came to them. I would highly recommend these guys to anyone who isn't confident in their own car knowledge. They're fun, too. :) I forgot to mention that they are fantastic about letting you know what your bill will be - no ugly surprises and I really appreciate that. Ten stars!"

"Went to Bucky’s to have them tighten a loose bolt on my headers. Before I brought my car there It had a head on the bolt it was just loose. I heard the manager tell his employee not to use a hammer gun on it or it will break. Of course the employee didn’t listen. On top of all that they wanted to charge $125 per hour and charge me for new bolts even though they broke them. Wouldn’t recommend this place."