Lugo's Auto Service
9804 1/2 East McKinley Avenue, Tacoma, WA 98445
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Lugo's Auto Service is a trusted car repair institution located at 9804 1/2 East McKinley Avenue in Tacoma, Washington. Our team of experienced technicians is dedicated to providing top-notch service and expert repairs for all makes and models of vehicles. Whether you need routine maintenance, diagnostics, or major repairs, you can count on Lugo's Auto Service to get the job done efficiently and effectively. Visit us today for all your automotive needs.
Reviews
"Absolute Best in Customer Service. I would give 10 stars if I could. Thank you for your great service. This company goes above and beyond. Highly recommend"
"NEW CUSTOMERS BEWARE!!!! I took my car that I recently purchased from Maple Leaf Motors on Pacific Highway to their preferred company Lugo's Auto Service for a simple break job and ended up with major engine issues that now are not covered under their cheap and fake warranty that both companies offered! I know they sabotaged my car purposely so that I would have no choice but to return it back to them to spend extra hard-earned money! I regret taking my car to such a lowdown, sheisty, hustler-owned business and Ben Lugo - the so-called automotive specialist - has a HUGE Napoleon complex! Stay FAR away from this place if you love your car and don't want to be taken advantage of. I would never do business with this place, or that cheap used car lot Maple Leaf Motors again!! Both LOW-CLASS businesses!!!!!!"
"The biggest problem I’ve always had with mechanics is trust. Ben Lugo is a man of integrity and my wife and I trust him 100%. Over the years Ben has saved me $thousands by making a 4WD component work by removing corrosion rather than charging me to replace it, and later when fixing my brakes that he found were under warranty, and several other times with different vehicles. I highly recommend Lugo Automotive!"
"We took our older car in to have an assessment of repairs. They did a thorough job of inspecting and explaining problems, as well as giving an honest opinion of repairs needed and recommended. Very honest! In fact their recommendation meant less for them to bill us for, which I found nice of them to let us know. I also thought the mechanic was very helpful in explaining the issues to a non-car expert like myself. Definitely would go back."
"Lugo’s is always awesome! It’s hard to find an honest, diligent and professional shop anymore. Very thorough, ridiculously clean facility. Per usual, the timeliness of their communications are always appreciated. They performed a full shakedown of the suspension on our Range Rover and diagnosed the issue to be a failed bushing which they replaced in short time . Problem resolved with more than reasonable pricing for the work that was performed. We’ve been a customer for easily over 2 years and don’t bother to call anyone else. Highest regards for this establishment."
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