Red Robin Gourmet Burgers and Brews

"Dined in on a Friday that surprisingly was busy enough to keep the three greeters at the door busy instead of just standing at the podium chatting or the handful of other store employees in the kitchen chatting with laughter while one... ONE waitress was taking orders and bussing tables. We would have expected that with all the people in the kitchen that when the appetizers came out it wouldn't be as overcooked as it was. Or the fish meals we ordered to be a bit under done. It was nice of the waitress to take off the product that really was not up to our standards but the evening getting home my girlfriend and I both were feeling extremely ill after that meal and she puked up everything she had. Bathrooms were not clean and the restaurant really could have used more of the hands on deck that were just hanging out. Can't say that we'll be back to that establishment anytime soon."

"It's Red Robin. You know what you are getting when you go here. It's a franchise/chain but it's a good one. We came on a weeknight about 7pm. Probably 40% full. No waiting for a table, and dinner came out quickly. Server was friendly and knowledgeable. Overall, a very positive experience. It's not a gourmet place, ok? They cater to mid market but they do a good job. Burgers, fries, etc."

"It's a typical Red Robin. We went in on a Monday afternoon, and it wasn't busy at all. There were only a few other tables occupied other than ours. There were a couple different servers who helped us, but one of them iced us pretty badly for no reason. We never got a refill on our waters. The other server gave us a single refill on our fries, but when the other one came over she didn't ask us if we wanted more nor did she offer to refill the water, and just turned the Kiosk to face us... We were still eating our burgers, and the fries were like half empty. Like I said, it was dead in there. There was a good opportunity to get a good tip from us, as we always tip generously. Not this time."

"Ok, look, I think we can tell by the amount of five star reviews I give out, that I am easy to please, and can find one reason or another to enjoy a place. So when I say this was bad it isnt an exaggeration. Really all I am looking for is half way decent food half way decent service and you will get at least a 4 star. From the jump our waiter seemed uninterested in our table of four. We sat down and ordered our drinks (some sprites and soda water with lemon) ol'boy came back 6 years later and forgot the lemon... ok no big deal, he wandered off and we didn't see him again till our food was ready, we politely reminded him the lemon, and asked for some ranch, and a new bottle of red robins seasoning, the one on our table was empty. Homie wanders off again, shows up a year and half later with the ranch only, by this time our drinks were empty, but my guy drops the ranch off and bolts back to what ever hole he was hiding in, so my table is getting frustrated, finally I see him coming over and I was like bro, I need the lemon, I need the seasoning, and we all need drinks and napkins can you handle that? He acted literally offended, but in fairness this time did everything I asked. After dropping our stuff off at the table that was literally the last time we interacted with him, like bro, if I could give you a negative tip I would have. Old dude is in the wrong job if bringing a couple lemons, napkins, and seasoning is too much, like seriously RR y'all need to get some new help because looking around I didn't see a single employee that looked like they were happy to be there."

"This Red Robin had a very friendly waiter that was great, and the food was good. However, the establishment wasn't well managed. There was food and garbage all over the restaurant floor, the waiters and waitresses seemed to be overwhelmed; however, there were at least 5 hostesses standing by the doors, just hanging out and chatting. We unfortunately will not return to this particular Red Robin."