Norco Medical, The Dalles

"My oxygen unit quit working on Saturday. All Norco stores are closed on Saturday. I had to go to on-call to my home unit in Meridian Idaho and The Dalles, Oregon. I am on oxygen day and night. I want to commend Fred from the Dalles Store, Spencer and Alex from Meridian Store for great service. Fred came into the store, fixed me up and sent me on my way. Above and beyond service from all three. Thank you all so much. When traveling, it's good to know Norco is there for you."

"Freddie is an amazing guy. He is so knowledgeable and answered all of my questions. My mother was in my home on hospice and he delivered the needed items quickly. When he came to pick up the items after my mother’s passing he was courteous and so kind. He is so caring and friendly. Thank you Freddie!"

"Alfredo is absolutely amazing! Whenever he shows up at our facility, he is always so cordial and knowledgeable. He always ensures that all of our needs are met before he leaves, and answers any questions that we may have. His smile and upbeat attitude are always refreshing to be around when we interact with him. He's always quick and efficient and an absolute great person to be around when he's here."

"Very professional service excellent customer relations and Freddy our delivery driver is the best I have ever seen that is saying a lot in that I worked in the trucking pick up and delivery industry for 40 years. Great attitude & very professional. A highlight to delivery days. Thanks Freddie! It’s Freddie that makes Norco a great experience for me. Norco doesn’t do that so much.. it’s Freddie!"

"Freddie delivered a hospital bed yesterday late in the day. He had put in a very long day and had to bring the bed down a steep driveway and 35 steps to the house. He made four trips up and down those steps! Freddie was very efficient but also so friendly and kind in our sad situation. His respect and courteous service is truly appreciated!"