Tails N' Trails Pets

"What started off as what seemed to be a wonderful relationship and service provider for my husky ended up revealing the dangers of unexperienced handlers. We had wonderful service with almost all of the handlers. Short walks, 1/2 day daycare, full-day daycare, boarding. All worked well and my husky was having a blast. Recently the handlers changed and thats when thing went south. 3 separate incidents all within a week of each other. Each one increasing in severity. Week 1 - covered completely in goose poop. It was clear she had been rolling in it for awhile. Where was the supervision? Week 2 - broken dewclaw with a suggestion to put baking soda on to stop the bleeding. ?!?! I took her to the ER immediately and she required surgery. Week 3 - sliced paw pad. no awareness of it when she dropped off. response? i never checked her because we didn't go to the wooded trail. ?!?! Required stitches and she is in a brace. in a lot of discomfort and on no activity for the next 2 weeks. The companies response: Maybe she cut herself after she dropped off (me; yet her paw was pink with fresh blood). Shes a Husky she gets excited around others (me: no she is shy and apprehensive thus we stopped taking her to daycare and tried this new type of service). Perhaps she should go on 1 hr walks to build repore (me: no. she did well with all other handlers. i won't be subjecting her to further harm and injury). No apology or accountability from management. All fault was directed at our dog and us. While I understand that huskies can be rambunctious and get into mischief. However, like with any service that is why there is supervision. So they don't injury themselves or others. 3 separate incidents all within 1 week of each other (please note, she only goes once a week. So basically an injury every time she was with the same handler) Please strongly interview any new handlers - request background checks / recommendations. Just because people are 'kind' doesn't mean they have the qualifications or training to provide required supervision & care. I hope the company provides better training for the handler and any future employees, so no other animals or families have to go through what we are enduring at this time."

"This is an amazing company especially for those who work during the week. Danielle takes my goldendoodle Louie on fun hikes and adventures during his daycare. He is always happy and tired when I come home! Highly recommend!!"

"Danielle has that “animal magnetism” that my dogs love!"

"I'm very picky about who watches my 90 dog because he is so difficult to walk. Danielle did an awesome job with him and I was reassured with fun pictures through the day. Thank you!"

"When your pet is with Nina, you can be assured she will have the utmost attention and care. She has a keen sense to a dog’s personality and will totally lean towards that in making your pet comfortable and happy. Nina will be protective as well as making sure it has the most fun and active experience. Your pet is in excellent care with her ☺️"