Dimension One Spas of San Diego

"My Dimension 1 Meridian Spa is so awesome and wonderful and such an upgrade from my old spa! From the start of my journey on buying a new spa, Dimension 1 Spas of SD made deciding on and buying my spa such a positive experience. From the very 1st time walking in to the store and meeting Willie Nelson to actually purchasing my spa and having it delivered and hauling away my old spa went so smoothly (delivery guys were great and so helpful). Willie's passion and knowledge of his D1 Spas was refreshing for me to witness and his willingness to go out of his way to answer any and all questions was way beyond any other spa dealership we visited. Setup of my Meridian Spa was actually much easier than I expected and once again Willie was always willing and available for any questions I might have had (even after hours)! Now that's GREAT CUSTOMER SERVICE! My D1 Meridian Spa has 45 Jets and 2 very powerful pumps and has a Whirlpool feature that my family and I have grown to love. The Meridian was the Spa Willie recommend for our family and the same one that he has at home. The Whirlpool feature is so versatile in catching different body parts and muscle groups and it's so powerful you have to hang on when it's at full force. Also, it creates a swirling vortex around your body anywhere you are sitting. The bench seat with jets is also worth mentioning, it allows you to cool off your upper body while still getting a lower back massage. I'm late in writing this review, we bought our spa in August. I definitely highly recommend purchasing from Dimension 1 Spas of SD."

"Chris came out and serviced our spa, and he went above and beyond! We recently acquired the spa when we bought our house, the seller had it put in a few years back, and we didn't know the first thing about spa ownership, let alone maintenance. Because of some scheduling snafu's, Chris came out on his day off to service the spa and made sure we understand everything about how to start using it and keep the chemicals in good order. Thank you!"

"We appreciate all of the help and good customer service we received from Dimension One Spas of San Diego. From the start, obtaining financing and the patience involved in that process was so very helpful. The spa is clearly such a high quality product and will last a long time. We look forward to years of health and fun!"

"We received our spa a month before the expected delivery date. Professional team delivered, a Dimension One referred electrician “Mario Brothers Construction” came out ran the power and did the initial fill up and op-test. It all was a fluid process (no pun intended), finally to our surprise, Dimension One assigned Spa Girl Debbie to come out and run through the operating process and chemical management training. We are very impressed with the process, professionalism and attention we were given. Best crew ever. Thank you."

"As of today, we are officially a multigenerational Dimension One family! I grew up with a Dimension One spa that our family enjoyed for years and years, until our home was finally sold just a couple years ago...and now I have my own! So, I am a big fan. In addition to the product itself, I found the customer experience to be top notch. Willie has been helpful, friendly, and professional since last summer when I first walked into the Vista store. I returned several times over the last 6 months with different family members to look at and test the spa. Willie was always patient and more than willing to answer any and all questions...even if they had been asked multiple times! He knew we were on a budget, and so he called me in December to let me know that there was a sale on and that they were getting rid of floor models for a nice price. This was just the call I needed to get me to finally pull the trigger. The spa was delivered yesterday and the delivery crew was quick, efficient, careful, and highly skilled. They maneuvered the 37" wide spa through a 38" wide section of our yard, then managed to slide it into a small alcove and assemble the cover lift creatively in order to get everything to fit (see photo of delivery into tight space). It fits like a glove, looks beautiful, and works like a dream! Willie came by tonight after work to make sure the spa was up and running and to give clear, step-by-step instructions for use and maintenance. He is both personable and professional...and a good teacher! So far, we're thrilled with our purchase and our experience. Great start to the New Year."