KAY Jewelers

"This Kay’s is probably the best one I have ever experienced. I buy all my jewelry from this specific location, they have excellent customer service starting from Miranda, George and Liz & others I didn’t catch their name. Miranda goes above and beyond my expectations. I had a time where my ring finger became swollen and I couldn’t get my ring off. Miranda used her expertise with gentleness and when I was out of all options she was able to remove it. Even though this isn’t the nearest Kay Jewler’s to me I will forever come to this one to get services."

"Candace and George were both amazing with everything. Helped me and my wife out so much and made us feel very welcomed. George was very informative and welcoming made sure we both understood everything. Thanks again."

"Really only writing a review to say …. George is a real diamond to the company, never have I ever experienced customer service like George’s. So so thorough about everything so you don’t have to worry and really friendly just all round perfect ! X"

"Let me start off by saying this is THEE best experience I’ve had in a jewelry store in my life!!! Genesis and especially Candace were helpful beyond means!!! I came with a certain engagement ring in mind and they totally changed my mind for the better with all of their knowledge in the quality of different diamonds. I recommend anybody to go in a speak with Candace, she’ll make you feel like you’ve been knowing her forever while making sure you walk out with what you want!"

"I am very upset that I brought my diamond bracelet for repair which has the warranty insurance at the Lakewood CA Kay’s that I was charged for the repair. When I purchased the bracelet, I was told repairs were covered. The chain on the bracelet broke. I was charged $59 and told only the diamonds are covered. How can you cover the diamonds but not the whole jewelry. I am beyond disappointed and disillusioned. I have purchased and insured a lot of jewelry from Kay’s. Is the norm?"