Canyonwyck Kennels
2225 Tice Valley Boulevard, Walnut Creek, CA 94595
About the Business
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Canyonwyck Kennels, located at 2225 Tice Valley Boulevard in Walnut Creek, California, has been a trusted institution since 1947. As a family owned and operated business for the past 35 years, we offer top-notch pet care, boarding, and grooming services. Our facility is known for its excellent accommodations and we invite you to schedule a tour to see for yourself. With a reputation as one of the best kennels in the Bay Area, we are dedicated to providing exceptional care for your furry friends.
Photos
Location & Phone number
2225 Tice Valley Blvd, Walnut Creek, CA 94595, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Canyonwyck staff is awesome and professional. You can rest assured you family pet will be cared for and loved!"
"I have been very happy with their services, both long-term boarding and daycare."
"I trust the owners to take good care of my rottweillers. The dogs always seem happy and not stressed out at all after their stays @Canyonwyck."
"By far the best kennel in the area. The owner is an award winning trainer of the most long-living line of champion Rottweilers I have ever seen!"
"We have done long-term boarding with Canyonwyck several times now. Definitely enough to get a good sense of what pet life is all about there. Let's start with the positives. The facility appears to have a lot of space and they have plenty of options for food, playtime, and extras. The baths we have gotten from them at the end of the stay always come out pretty good. That's about where the good ends, though. Our girl has always come back to us sick with a notable amount down on weight and has included diarrhea and vomiting. This has happened on occasions when we've used their food and brought our own. She has also come back with a lot of sores and calluses on her legs. I suspect it's from a lot of sitting on concrete, which she shouldn't be because we pay extra for the play times. They have plenty of extra beds to spare, so throw another one in there possibly? Whatever the case is, she' definitely not in a condition I would consider good when picked up. If this only happened once or twice, I'd ignore it, but it's been a consistent problem with all of our visits. Our bills have generally been large due to the time and extras we throw in. You'd expect them to take credit. Nope. Make sure you have your cash on hand. I get they're a small business and there are fees associated with that kind of thing, but sorry, that's just how modern commerce works. In general, most businesses give that option. Prices are of the premium type, which would be fine except I don't feel like you get premium care there. The cost doesn't match the service. When I brought up these issues with the managers, I got varying responses. Most of them came back to, "Well, it's always worked like this." In fact, I would say there was a general lack of empathy, willingness to hear (let alone accept) any critical feedback, and lack of responsibility. These aren't attributes you want from people who are tasked to take care of your fur babies. Fair enough, though. I gave it a good shot with Canyonwyck, which is obvious by the amount of times we've used them. I wont be going back. I don't like giving negative reviews, but in this case, I think it's deserved."
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