Banfield Pet Hospital

"Wonderful people that are helpful and knowledgeable. We love the Dr."

"I love this Banfield location. All of the staff is great! The wellness plans are such a great value and keep my dog healthy!"

"I want to thank Dr Trondle and all her staff for their kindness today... From check-in to check-out, the staff showed so much care and compassion to me and my dog who is ill. I want to especially thank Stephanie. She was able to read my emotion and she handled it with SO MUCH care and kindness and tactfully took me back into a room and helped me with my belongings/purse. She was SO KIND, and I've not had this type of treatment from anyone ever before. Seriously. Thank you!"

"What Banfield has going for them is convenience and that is why I gave them a try knowing they are more expensive than other Pet Hospitals. My review is based off not 1 but 2 terrible experiences. My puppy of only 4 months had inflammation around the ear so I took her in, they "probed" her ear to see what the issue was and it was inconclusive "suspected something in there likely a foxtail" but from all the "probing " the ear was so agitated it was red and swollen shut and they didn't have the tools to do anything further. Such a large organization claiming to be a pet HOSPITAL doesn't have the tools? They then sent me to a specialist that doesn’t even do this procedure either ! So I took her elsewhere from my own research, there was no infection or object in the ear, it was a foxtail on her neck and they said she was way too young for the type of probing they did, it could have caused permanent ear drum damage. By this point I had already paid for the large bills and my puppy had to suffer from that and ultimately needed surgery because it was not caught soon enough. For the cost I expected a more comprehensive exam to make sure she was reviving the proper treatment. Separate from this incident, my cat unexpectedly passed in a very tragic way, So I called to cancel the "pet plan" they offer and was told I could not cancel despite my pet being dead. The best they could do was stop the auto renewal next year, 10 months away. So I now have to pay monthly for a pet I no longer have and have to keep being reminded of her passing. I would not support this organization and I hope people see this review and think twice before doing so. Convenience is not worth the lack of well-being of you and your pet. Pictures of my two babies."

"My dog was 19 years old and I had to put him to sleep it was literally the hardest thing I have ever done but they are the best people to go to they were super caring gave me time to be with him and they gave him 3 blankets to keep him comfortable and showed the upmost respect to me and my elderly fluffy baby Go here if you care about your animal"