VCA Orange Animal Hospital

"This place only cares about money not animals. While I waited for my dog to get his nails cut after being told they couldn’t groom him because of records and wanting to charge me an exam visit and vaccines when my dog already gets those things done at GG dog and cat hospital. (Full review on Yelp for that horrible experience with the combative front desk) A father and daughter came in with a dog that had been hit by a car and they asked if they could leave it there for care. The front rest refused service unless they wanted to be financially responsible for the animal. The dad said “well we just saw it get hit it’s not ours but I didn’t want to leave it there isn’t this an animal hospital?” The girl said “this is a business and we can’t treat animals without someone being financially responsible. The 3 of us in the lobby looked in shock as this poor hurt animal was refused care. The dad then said “ok well how much are we talking, I don’t want the dog to get pit down but he needs to be taken care of” The girl said the exam starts at $80 and I Interjected and told them to go to the garden grove dog and car hospital as their exams are free and that vet truly cares about animals. I asked the girl what she recommended someone do in this instance as I know good people bring dogs for care all the time that aren’t theirs. She said she didn’t know. I said “this is a vet how can you not recommend an option for people?” She then said try a shelter. The dad asked if the dog would be put down at the shelter she said she didn’t know. It’s completely unprofessional the way my own appointment was handled with the combative front desk saying she called and left a message when I showed her proof she did not. I went so far as to say I’ll bring my phone records just to prove to you how wrong you are. (Again full review on that on Yelp) but absolutely disgusting that an animal hospital would turn away a dog that was just hit by a car unless there was something in it for them. For this reason I’ll never recommend this location to care for your pet. After reading other reviews I’m not surprised they only care about money"

"VCA is hands down the best veterinary clinic in the world! Their exceptional care for my four cats has been nothing short of amazing. The staff treats us like family, and their dedication to the well-being of our pets is truly unparalleled. I couldn't be more grateful for their expertise and genuine love for animals❤️❤️❤️❤️"

"I came for the first time with my baby girl. My doggy was 16 years old. She l had been with me since I was 14 and was the only pet I have ever had. Dr. Connelly was so gentle and empathetic. She explained all the options I had and wasn’t pushy about anything. I recommend doctor if you are looking for someone to give you babies wonderful care."

"I had a great experience here for the first time. Appoint was on time, doctor made sure to go over everything with me. The staff were warm and welcoming. Ireland made the process that much easier, and my dog Max responded well to her kindness. Thank you!"

"Recently Ace ("him" and/or "his") developed anxiety and stomach discomfort due to our recent move to Anaheim. His upset stomach developed into vomiting and loss of appetite. We took him to VCA Orange ("VCA") thinking that the care and treatment we would receive would be the same excellent service we received at the VCA near our previous home. The VCA Orange staff and doctors have no consideration for the welfare of the animals and/or the animal parents who walk through their doors. The only concern on the minds of every VCA Orange staff member and doctor is to maximize the profits extracted from every animal parent who walks through their doors. To the point that they negotiate upfront the cost that is required to treat your animal, like you would discuss the cost of replacing your transmission with your mechanic. Animals are living breathing members of our families not inanimate objects. I would strongly urge you to reconsider when thinking of walking through the doors of this animal hospital. As a dog parent I consider my dog to be my child and expect my child to be treated and looked after with the utmost care. Animal parents are not dollar signs. VCA Orange does not exemplify behavior of which is trustworthy and caring. VCA only wants your money. Dr. Belinda Lee and her staff at VCA Orange are extortionists who pry on the hearts and miss fortunes of animal parents. If your animal is sick select another animal hospital to take your pet to. Best regards to all animal lovers. Don't fall victim to the VCA money trap."