CVS

"I’ve been coming to this pharmacy for 25 years, before it was CVS even. it’s gotten soo bad recently between the locked up merch, the general store staff who don’t make eye contact, talk to each other (so I know they can), but ignore you when you are talking to them, and the pharmacy staff who makes unsolicited comments about your prescriptions/the cost of them, which is super inappropriate, I literally hate shopping here."

"They’re short staffed which I empathize with but the staff is incredibly rude & has no customer service skills. Dealing with people & their health requires empathy and professionalism. It’s non existent her. 0 stars wouldn’t recommend."

"Today, I had an awful experience with 3 different pharmacy staff members here. I did not deserve the way I was spoken to. My doctor said they sent over refill approval (shows as sent on their end last week), but the pharmacy claims they didn't receive it. I tried calling before driving over there and the call disconnected 4 different times - I brought this up thinking maybe their phone lines were down once I had to drive over, I was ignored and interrupted with "date of birth." Guess they didn't care. Not much you can do here on either end, and I wasn't blaming anyone, but I actually could not believe the way these people spoke to me when I was having a tough time and in a really tough spot. Because of this issue, I'll have to miss at least one dose until they somehow receive the order again, hopefully early next week. All they needed to provide was some compassion and understanding. It isn't hard. This is a long standing issue at this pharmacy and I can't understand why nothing has changed. Their behavior here is absolutely awful consistently. There's so much more to this but I'm not even going to bother because it won't change anyway. I just hope people who go here leave and find a new pharmacy (like 'm trying to do and it's a total pain and hassle, but worth it), and others don't go there at all."

"I went in last night and was greeted by one of the sweetest workers. Not only was she kind but she was extremely helpful in getting me what I needed as well as informing me of a sale they had going on. Helpful, informed and just a great human being. DEFINITELY the most positive worker and experience I’ve had at a CVS!"

"They sold me EXPIRED PRESCRIPTION MEDICATION. This was my first experience with CVS in over 10 years, and I will not return. A pharmacist dispensing expired medication is irresponsibly dangerous and could kill someone. When I called and alerted them, they were not remorseful, it almost sounded like it happens all the time and was "normal " for them. Despite that, it took them TWO WEEKS to put in the order after calling every 3 days to see if they had ordered it new (not expired). They also first claimed I would get a refund for the first order, and said I would have to arrive when a manager was present, during the weekday. When I called again a few days later, I was told I needed to come in during the weekend for the manager needed to be there. When I called that weekend I was told the medication was NOT READY. Finally, after almost 2 weeks I was able to go in to pick medication that was NOT expired; but now they changed their story and said I would not get a refund, that they never said I would (then why was I told multiple times the manager needed to be present for the refund?!) The single star is for the front/non-pharmacy staff. They gave me a $25 coupon for non-pharmacy items and were much more polite than the pharmacy staff (who clearly struggle to do the basics of stocking and selling medication that is NOT EXPIRED)."