Walgreens

"Stopped by to pick up a prescription refill requested the previous day. Was told to wait and it would be filled shortly. Waited for 15 minutes. Went to window to check on request and was told that drug wasn't in supply. Got an email that the prescription was ready the next day. Asked to have it mailed and was told I didn't have that service activated. Went online and activated that service the next day. Now. six days later I am am still waiting for it and have tried calling about it and have gotten disconnected once3, and put on hold for 10 minutes the next time. This is NOT service."

"The patience and professionalism shown at the Danville location by Dilsher and his team at the photo counter was unparalleled."

"I have been using them for the last 15 years. The No.1 thing I can say about Walgreens is their Generic Medication is the best of the best. They do not go after the lowest price out there like CVS. You can trust their Generics which is ultra important. SERVICE HAS CHANGED: See Update Review:"

"This pharmacy should have their license revoked…our family has had the wrong drugs and dosages dispensed multiple times. A pharmacy carries great responsibility in dispensing prescription drugs and this place regularly gets it wrong and is a danger to the community. In addition, the people are rude and incompetent, their systems don’t work and they can’t figure how to work with major insurance companies. DON’T USE THIS WALGREENS."

"They are simply understaffed and in too small a facility for the apparent volume of pharmacy orders; but that doesn’t excuse what I experienced today. I called to refill an Rx. Was put on hold with “2 callers ahead of me” for 27 min , still with 2 callers ahead of me. I hung up and tried again at 1 pm today (12/2) and was put on hold with “1 caller” ahead of me. After 10 minutes, skeptical and slightly jaded, I sarcastically commented to my s.o. that I could likely drive to the pharmacy before getting a person on the phone, ha ha, joke’s on me! I got in the Camry and arrived at the pharmacy, went inside to find a line of 7 people (not the 1st time for long lines) who all appeared mighty frustrated. All the while the voice response continued to let me know I had 1 caller ahead of me and how sorry everyone is that I am having to wait but they’ll be with me shortly. The nice young man usually at the cash register is somewhat slow and very methodical when dealing with a customer. I’ve found that as the line of customers increases in size, he becomes increasingly slower and methodical. I turned around and walked out and drove home. Getting out of the car, the voice response informed me that it was time for the staff lunch break Now I can’t object-these people are overworked. The voice response informed me that I could hang up and call back when the pharmacy reopens or hold on the line to keep my place until the staff returns from their break. With a half hour invested (over and above the 27 minutes from earlier today) I just bided my time on speaker phone. The warnings of 20 minutes to reopen, now 15 minutes and 10 etc. let me know that the moment of truth was nigh and with nearly 60 minutes on hold, upon reopening, I was informed that the staff was now “helping other customers and they’d be with me shortly.” Not 1 caller ahead anymore but a new voice response that they’re helping other customers. Nearly an hour now and thoroughly jaded I held on just to spite them. After several more “the staff is helping other customers and we’ll be with you shortly” responses, the phone system abruptly hung up. Now, lengthy review or not, I’m not feeling so well and I still need to refill my Rx, but I don’t have it in me to go back to what will doubtless be a long slow moving line. I’ve done that at this pharmacy before. I’m going to move my prescriptions to a not Walgreens pharmacy. And my sincere apologies (to anyone bored enough to actually read this silly but truthful rant) for being too tired to proof this review."