Pet Food Express 3868 Piedmont Avenue, Oakland, CA 94611

"Staff was attentive and helpful! I come here to get a variety of high quality wet food for my cats. A few months back, I found a stray in my neighborhood and came here to get bathing supplies. The entire team gave me a rundown of what I needed to do to get the kitten clean and ready for its new home."

"Person with blue and green hair working the register was unfriendly and rude. No kindness towards my dog. We are spending lots of money and trying to leave as fast as possible before closing. Dog steals a cheap treat at snout level and all they cared about was making sure they ring us up for this negligible treat. No kindness or compassion for trying to gather all these items with no help from the multiple workers walking around the store while dragging a big dog along. No humor or good nature for spending so much at their store or being a frequent customer. It’s about the friendly experience for return customers, the kindness toward our pets, and some humor! All this can be bought online !"

"I LOVE this location!! Super accessible right on piedmont ave! The layout is easy to navigate, products are always stocked in view, the baths are great after a muddy hike, and the employees are always so sweet! I even pop in there without my dog just to say hi to any cute pups that happen to be around! (Special shout-out to Seren, thanks for helping me find exactly what I needed and for teaching me more about my dog's nutrition!!) Can't recommend this store more highly :)"

"My dog Dolly and I LOVE this location! Seriously the most friendly & helpful staff ever. We love visiting and buying all our treats and food here. Always organized, and best of all they have awesome product knowledge."

"Never had a better pet store experience. The guy who helped me was super knowledgeable, answered all my questions. Came in just to pick up litter for my sister's cat and walked out with some free new food for mine who's had some recent tummy upsets with her last food. I picked up some Weruva wet food with pumpkin and mackerel and she went nuts for it, plus their buy 3 get 1 free meant I had a treasure trove of toys to bring home to her too. I won't go anywhere else now. Goodbye Petsmart, thanks Chewy, but this is my new sole supplier now. Highly recommend."