Farmers Insurance - Jessica Connally

"I was referred to this agency when my agent retired. I have been pleased with service, pricing, and communication with the agent & agency. I have both renter's & comprehensive auto insurance. The online portal makes payments easy! I know exactly what I owe & what the coverage is because the info is fully transparent & simple to understand. Most recently, I had to file a claim after an auto accident. I submitted pics & succinct details to my agent via email. Within a few hours, I was contacted via email / phone / txt about my claim & everything related to it. A week later, my car is at a reputable shop for repairs & I have a safe rental vehicle from Enterprise. Each entity has provided follow up communication so I know what is happening at every step. The only downside is that my premium increased because the accident was (mostly) my fault. Dang. I understand that this is a consequence based on risk, so I accept my penance. I will add that I can pay annually, quarterly, or monthly. Farmers makes it easy for me to meet my financial requirement. A shout out to Jessica for her civic compassion & awesome leadership - within our community & in her business. I have no regrets with this company!"

"Farmers Insurance - Jessica Connally has been fantastic. Every year we do a comprehensive review of our policies. They always have great suggestions on how to save money. For the first time we had to file a claim this year due to rat damage to one of our vehicles. The claims process was easy and resolved quickly."

"We had been working with another insurance agency in Carmel for many years. We switched last year to Connally and have been incredibly impressed with every interaction we have had with Rabecca Sorci. She is incredibly knowledgeable and demonstrates a client first approach to everything she does. She helped us find the absolute best value for our money when it comes to our insurance policies, including not having all policies with Connally. She inspires trust and integrity, which is everything when it comes to insurance. If you are considering working with them, we absolutely highly recommend them."

"After 20 years of quality service, I'm still pleased by what I get from Farmers. I'm a recent account transfer to Jessica Connally's office, but I'm happy to report that I still have the same direct access to real human help. They have assisted me with matters from simple policy coverage changes to complex issues due to a temporary overseas posting. I love having local staff available to me who know local requirements and provide direct and competent service. This unscripted non-call-center approach is what will keep bringing me back to Farmers."