Olmsted Medical Center - Northwest Acute Care 5067 55th Street Northwest, Rochester, MN 55901

"My 70 year old mother was seen here today as she has been feeling awful since Friday 9/22/23. She got right into a room which was nice however the P.A that saw her didn’t touch her or examine her AT ALL. She has had a sore throat, bad congested sinuses, and a cough that keeps her up all night. She Didn’t look in her ears, listen to her lungs, check her throat etc. She did absolutely nothing other than tell her she didn’t have Covid and it’s a virus. Nothing they can do. Now I know why this clinic has such low reviews. If I could give zero stars I would."

"The FastCare people are great. Acute care has been nothing but a nightmare each time I've used it - there are two NPs that work in Acute that I refuse to see anymore; after the third visit with one (I was super sick), I called and asked the clinic to put a block with the guy so I would never be scheduled with him again, as he was rude and condescending. I actually now call ahead to see who's working; if it's either one of the two NPs, I will ask for a different one or go to Southeast. A 4 year old playing doctor would have better bedside manners than him (and more trust from me). The female is just as bad; writing to their patient care complaint department does nothing."

"PA spent very short amount of time and discounted symptoms. The only suggestion he had was to try what I had already been doing which was not working (symptoms had been getting worse with current treatment)."