The UPS Store

"I've received what I've needed. Very friendly employees however they sometimes misplace things and have the place overfilled and disorganized, maybe due to the small space for number of customers average package sizes"

"They reject reject UPS packages. Then they lie about it. I went there to pick up my package according to my info notice pick up tag that was on my door they looked in the system and they said they had no idea why it hasn't arrived yet on the next day at which UPS said it would arrive. Then I called UPS customer support and UPS customer support says that UPS Store rejected the package because they were too busy. So the employee lie to my face and told me they don't know why it wasn't there when it should have been there. My package that was mission critical is delayed over the weekend. Do not count on your package being delivered to this facility there are other UPS stores and other mailbox stores which are much better and more accountable to their customers"

"I was waiting in line at store number 5836, worker says 'anybody have a UPS package.' I respond no while also shaking my head no. She then raises her voice and asks again. I say no. Rudely cupping her hand over her mouth like a megaphone, she yells the same question. I respond no, I have a regular package. Ruder, she says, "Let me see it, I can't be yelling up in here. We need to be more efficient. " She points and says "scan your package." So I scan my package and wait for instructions. She then begins to help other people. She looks at me and rudely asks, "Can I help you with anything?" I say yes, my package. She says "leave it on the counter." I say "this is a very expensive piece of equipment and I don't want to just leave it on the counter. By the way, you were very rude to me." Her response, "that's it. I'm calling non emergency services. I wasn't rude." I then said "you were very rude. Call whoever you like." Very disrespectful disgusting behavior."

"This UPS store has been great in accepting my wine shipments. The employees have been easy to work with and have even went out of their way to make sure I get my wine. My last shipment came from a carrier that was not UPS. When I learned of this I contacted the store and they took my name, said they would accept the wine shipment and contacted me when it arrived. This type of service earns this store 5 stars in my book. Job well done!"

"Clean, efficient, opened on time, helpful staff. Parking wasn’t a problem at the time of the day I went. I can see it being busy and gard to find parking space on peak times. Love the no box needed amazon returns through this ups location."