Premier Chevrolet of Seaside

"When I first took my Chevy Bolt to Premier for some recall item repairs, I was happy with the promptness of my appointment and service while I was there. But, I also brought up an issue with my backup/parking camera sporadically showing nothing but a camera icon and was told they would need to order a video processing module to replace the one on my car; however, I've been calling and leaving messages for about a month now with no reply from anyone in the service department."

"I've been a customer of Chevrolet for 6 years and it has been complete perfection, an ideal experience... Until I visited this location and spoke with Joe Homen, the GM. Never in my life have I been spoken to in the poor manner in which he conducted himself. I myself have been in customer service for 25+ years, have been a business owner for many years and am a manager, as well. I could never fathom speaking to a customer in the degrading, disrespectful and belittling manner he did with me. As our conversation continued, I sat there in disbelief that a person with his responsibility would actually treat a customer with so little respect and use the offensive words he did with me. Funny how when my husband came in, his tone and demeanor completely turned. I am not one to write negative reviews on businesses, as I want to promote companies and share positive experiences in hopes others will visit those businesses. This situation has left me feeling so disturbed and uncomfortable, I am sharing this experience because I pray another person will never experience what I did or feel what I was left to feel. On a positive note, the Chevrolet dealerships in San Jose on Capitol Expressway and the one in Watsonville are DREAMS to work with. From start to finish, the gentleman working there are as kind, welcoming, friendly and helpful as can be. There's the difference."

"I purchased a '22 used Bolt EV. It's a great little car, and the buying process was easy: Christian helped with getting the car cleaned and charged (it had just come off the GM lot a couple of days ahead). Due to a minor issue on the trunk which couldn't be fixed the same day, they delivered the car to me (60 miles away) free of charge (this was after I had already agreed on the price for the car). The buying process was quick and easy, and the price was easily the best in the Bay Area. I only wish I could have purchased another car for my wife, but I will definitely contact these guys first when I look for my next car."

"A PREMIER car buying experience! Robert the vehicle delivery specialist did our first test drive no hassle. He's extremely knowledgeable, and put us at ease answering ALL of our questions. He set the tone for our first experience with Chevrolet. On a very busy day, Robert took his time and helped us out seamlessly! Robert introduced us to Christian the sales representative on our return visit. Christian took us for another low pressure no hassle test drive, addressed our concerns, showed us all the golden nuggets to owning and charging an EV. Premier offered by far our best test drive experience of all dealerships we went to. Joe the manager went above and beyond as well. He reassured all of our concerns and took the time to personally answer questions through our purchasing process. If you are a first time EV buyer like us, it was a pleasure to learn from the knowledgeable and experienced professionals at Premier. We felt respected and well treated the entire time and we could not be happier with our decision."

"Awesome place to trade in your vehicle. I talked to both Joe Homen and Joe Enea about upgrading my Ridgeline to something bigger for my window cleaning business and they took awesome care of me. I received the best trade in offer out of all dealerships I went to and got the best price on a 22 Silverado after checking multiple dealerships. Paper work was quick and easy and I couldn’t be happier. Thanks guys!!!"