Inn at Pine Terrace

"I have been contacting Inn at Pine Terrace for weeks trying to reserve a room for my wedding night. Their website has been down, I emailed and called and messaged on Facebook Messenger and have received no response. I would still love to stay here, but I'm considering other options now."

"We hosted our quaint wedding at this venue. Beautiful venue with half a star of service. -The owner failed to provide an executed copy of our contract. -Difficult & inconsistent to communicate with, (while being on vacation which isn't a problem, but provided unclear expectations, or prior to booking didn't reply back in a timely fashion). -We had, unknowingly, limited access on to areas of the inn, such as the kitchen, which resulted in our caterers having to work creatively to keep food warm and on time, asking other employees to stay late, and us having to wash dishes in the bathroom sink. We made due, but during our tour we talked about full access and were told that's "not a problem". -Learned, day of, the kitchen is a separate agreement. Which we can understand due to liability of kitchen features, but the owner knew caterers were scheduled, and could've informed us ahead of time. - We received an additional several thousand dollar charge to our credit card with no explanation, and no heads up or details as to what it was for. -We made every effort to ensure the place was spic and span after we left, no garbage, no mess, etc. We communicated directly with the cleaning staff the next morning on a walk through with them, and pointed out 2 areas we had issues with; a bedroom door knob fell off one of our guest's rooms(no, there was no funny business around "using it too hard") and a food box left a sweat stain on a table, where we offered to fix or replace, but we never heard back about it. We tipped the cleaning staff for making themselves available on the weekend for our event, saved them wedding favors and ensured they rec'd homemade cookies like the rest of our guests. The owners have done a great job making a beautiful space, but could be described as lackadaisical at the daily operations."

"We stayed here on our wedding night and it was absolutely beautiful! Modern, clean and comfy! Checking in and out, communicating about a late check in and accommodating leaving cars on the property was all easy. We will be back."

"Absolutely beautiful hotel with spacious rooms and very comfortable beds. You feel like you’re staying in someone’s beautiful, elegant victorian home. There is even a fire pit! The kitchenette is furnished with some good coffee and breakfast items. Plus, it is close to town. I will definitely stay next time I’m in the area."

"Upon arriving to the property it was just amazing. The curb appeal is fantastic. Inside the house is very well done. I understand that this is an Inn but our room air conditioner did not work so it was super stuffy and no staff on the property after certain time which is not cool. No refrigerator to keep food or drinks cool. So ended up drinking warm beverages. The bed was so comfy and the best part of the stay. But overall the place is beautiful. Hope owners will think more about the costumer rather than giving us the wow factor. After all we come there to have a romantic or relaxing time and hope to have a cold one but ….."