Shana Nelson - State Farm Insurance Agent 10011 North Foothill Boulevard, Cupertino, CA 95014

"We have had Shana and her team as agents for many years. We have always received superior advice. For example, today Faith Rice of her office spent a good deal of time reviewing two of our policies. Her explanations and advice put us at ease. We are most grateful. Richard Menlo Park"

"Shana Nelson takes your concerns personally and cares about them. Everyone in her office, including Victoria Pollock and Laurie Crawford, get things done quickly and correctly. Victoria gave me great advice about substantially lowering my car insurance deductible for a mere pittance ($12) more in my premium. Laurie made doubly sure that the new bank that took over my mortgage got exactly what they needed about changes they wanted in my homeowner's policy, Shana is always available to talk and give good advice. And she and her staff care about what you are going through personally, like dealing with a death in the family or because your arm was in a splint. If you haven't made a claim in a while, they don't jack up your premium, and their claim forgiveness program is for real. Truly, it is more than a business to them. Shana sets the tone for her office and hires caring human beings like herself. I'll never forget how kind Shana and her staff were to me when I was going through a really difficult time after my Mom died."

"Faith had helped me with understanding my options for insuring a car I am borrowing. She was very helpful and knowledgeable! She was also able to help me get an old check that was sent to me that I didn’t cash in enough time back from 2021. It’s just a little money but every cent counts these days. I really appreciated her quick turnaround and kind and pleasant disposition. I’ve been a member longer than I can remember and am very happy with this team and this insurance company! :) Thank you!"

"I've used Shana Nelson's group for my insurance for roughly the last 15 years. I have always found their service to be excellent, which is particularly important during our current insurance crisis in California. Faith recently helped me purchase earthquake insurance. She was friendly and efficient and made the process super easy!"

"Since changing from being covered by AAA for over 40 years to Shana's office representing State Farm for the last 8, I have never been more satisfied with an insurance company and it's agents/representatives than I have with Shana and State Farm. As I recently just insured a new car, the process was extremely quick AND efficient, giving me the coverage I wanted for a very good price. Thanks to representative Faith and her mere 15 minute walkthrough, I have insurance I can trust (tested by a recent head-on collision and payout in two days time) and afford. Not going to anyone else again."