Walgreens Pharmacy 403 Gateway Avenue, Mauston, WI 53948

"The WORST pharmacy ever! NOBODY there knows what they're doing! I had a new prescription come through that needed a prior authorization, so I waited 4 days before calling to see if it was ready. They literally told me I need to call the pharmacy first to tell them to send the prior authorization to the doctor!! I HAVE NEVER HAD TO DO THIS!! So after 4 days of my prescription sitting there, they FINALLY sent the prior authorization on a thursday.. The following week I didnt hear anything ALL week saying my prescription was ready, so I call the following Thursday, as its been 6 business days, and I for sure get that prior authorization back within 5 business days... The lady I spoke to said nope we still haven't received it.. BULL!!! Another time i needed a prior authorization for a different med, the employee i spoke to said nope we cant find it, so i asked to speak to someone else and they said yeah they have it... So apparently these workers they hire have absolutely NO CLUE what they are doing!! So I guess I'll be waiting another week to get 1 prescription refilled! Having to wait over 2 weeks for a new prescription is insane! Im changing pharmacies next month for sure. This place is a joke."

"This is the first review I've ever written in my life somehow it makes me feel better to write this worst Pharmacy ever never do they have your prescriptions filled on time even if you call and give them notice and your doctor specifically says that you need this medication on this date the people are rude and treat you terrible Walgreens needs to do something about this"

"If I could give the pharmacy a minus number I would. I had to wait over 24 hours to get an antibiotic filled. I called 4 times. I really don't care you are understaffed. I worked through the pandemic at the hospital and we were understaffed all the time but had to make sure we cared for everyone. I will not be coming back if at all possible. I will pay triple the amount. Then I had to wait to pick up meds once they were ready. I will make sure everyone I see and talk to know what happened."

"Not sure what changed, staff or system, but I was on hold for the pharmacy for almost an hour while at work. So I left work, drove there, went inside and was helped within 10minutes WHILE I was STILL on hold."

"I have never actually taken the time to write a google review until today, go to any other pharmacy within a 30 mile radius and you will still get home faster than if you just make this one stop, prescriptions are never filled no matter how long they’ve had them I have yet to stop to pick up a prescription and been there less than a half an hour to simply pick up minor medicines."