Ambrose Apartment Homes

"Having a waher/dryer in my apartment has been very convenient. Ambrose looks amazing after exterior construction the community is very clean and quiet."

"The construction work has almost lasted for an entire year. There is very loud noise outside my apartment between 8 am and 5 pm from Monday to Friday every week. There are also very loud cracking sounds coming from the ceiling due to previous poor maintenance. The workers came in my apartment to refurbish the patio, and they damaged my washer and dryer out of not knowing how to carefully handle them. I have reached out to the apartment service team several times to repair my washer, but the washer just didn’t get repaired by them. For several months, I could not use the washer to wash my clothes. Now I’m preparing for moving out, they suddenly tell me that they are going to come into my apartment to do the repair, which is of little use to me now. The fees for living here are expensive, but I just feel like the service quality and the overall living condition don’t deserve the money spent."

"If I could put no stars, I would. The lack of professionalism when handling issues is unlike any other apartment community I have lived at. Within my residency, I have experienced serious water damage displacing me for close to a month, multiple leaks, construction crew breaking my window, multiple scratches on my interior walls, debris left everywhere including open metal which got into my tire, and degrading comments made by their construction crew in Spanish to name a few. Terrible management and construction crew. Do not live here or rent with the Irvine Company."

"The staff at the Ambrose Resident Services office are amazing! They are super nice and helpful every time I come in, even though I am only a guest visiting the apartments. They always make me feel welcome, have conversations with me, and even remember the community I would usually visit. Shout out to Jasmine on the staff team as well, she's super fun and nice to talk to!"

"Living here has been great so far, recently I had a maintenance request to fix my sliding bathroom door. Daniel, customer service/maintenance, was quick to fix the door and not only did he take care of the door, he went ahead and re-installed the towel rack, toilet paper holder and lock on the bathroom door. Such quick and efficient service! Thank you Daniel!!"