Sumida Gardens Apartments

"I've been here for a few years and must acknowledge all of the positive changes from staff to amenities in the last year. 1. Towbes made a great choice, giving the reins of their property to Christian and his friendly staff. He's always got a great attitude, and Celeste & Sandra are super helpful, professional, and kind. 2. They've updated the locks, lights, and thermostat to be used with an app that makes things a lot easier. As someone who's lost my keys multiple times, having a code is pretty sweet. 3. They've repainted the exteriors, updated the lights to be energy efficient, and the pool and playground have also been refreshed. Looks great! 4. The washers/dryers are app controlled, and you can't beat knowing when your laundry is done and what machines are available before you haul your basket of clothes to get clean. 5. The grounds are always impeccable. 6. They've sent a questionnaire to see if folks want a place to charge your electric cars, and I hope that comes to pass! 7. The clubhouse is beautiful and open for use, and the gym is really nice to have. Thanks Sumida Gardens staff, for making living here truly feel like home! Anyone looking for a great community to hang your hat, this is it."

"It's a nice place to live, but be aware that they'll nickel and dime you on the way out in an effort to take your entire security deposit. We were tenants there for two years, but on the way out they conveniently took our ENTIRE security deposit for dubious repairs that very likely fall within the typical 'wear and tear' that is NOT legal to charge for in the state of California. We were so overwhelmed by the move during COVID that we didn't fight it, but it was scummy behaviour in a place where rents are sky high already. I guarantee you the owners of this place are making money hand over fist, and it's completely unnecessary, predatory behavior to scheme to take "refundable" security deposits from responsible tenants. I've never experienced another landlord in Santa Barbara doing that despite living in similar quality places (La Colina gave me my entire security deposit back for the same level of wear and tear). Rent here at your own risk."

"I really enjoyed my time here. The gardens are lovely. I was on the first floor and had a path leading to my unit which was so useful.It was also blissfully quiet. The staff is amazing. Christian from the leasing office, went above and beyond. I highly recommend this apartment community."

"This was a water heater tank failure I discovered at 3:30 AM. The night staff responded immediately and got the plumbers in at 8:00 AM and essentially they were done at 10:30 AM. I have to give congratulations to the whole team working together getting this job done - the administrative staff at Sumida Gardens and the excellent plumbers. I was very impressed!"

"I've lived here for over 3 years. My apartment doesn't look anything like the ones in the picture. My kitchen has the cheapest appliances that they make. My rent has been paid on time, the 1st of every month for 40 months. Currently I've been without hot water for 2 days. When you call to inform management no one answers the phone, You always have to leave a voicemail. I left the voicemail informing them that I had no hot water at 8 o'clock in the morning and again at 9 o'clock in the morning and no one ever called me back and it's been 2 days.I left a message on the office voice mail where they promise to return you call by the end of the day.It,s 5 o'clock the next day and still no call.I called the emergency night number and was told plumber would be here at 9 am. .He showed up at 5pm. My lease is up this month.I planned on renewing but we have decided to move.I've know slum lords that we're more responsive."