Aqua Via Apartments

"Great spacious apartments in Jack London. The large windows and views are stunning. Great staff! Especially Bryant (Maintenance). He is quick to respond to all your needs. He even prevented someone from stealing my bike. People like Bryant make living here worth it."

"Loved this building! We lived here for almost a year and a half on the west side of the building right along the train tracks. Phi, Bryant, and Bria were awesome, super responsive and helpful. 5 star for service. Windows and high ceilings are highlights and unmatched with any other apartments in the area. Great walks to go on near the water. Trains are super loud but you kinda get used to them after some time. We rarely had our windows open though, couldn’t handle the train horns with them open. I had ear plugs available for guests."

"Not a great fit if you have an EV. There are two ChargePoint chargers in the building for 100 residential units. The chargers are L2 chargers (6kW). That would have been okay, but they are configured poorly: You can charge at a reasonable rate for 4 hours, after which the price jumps 3x. I understand why they do that (they want you to move your car), but it also means it's unreasonably expensive to charge overnight. The other day, I put my car on charge and forgot - when I got back the next morning, I had been charged $50, and my car wasn't even fully charged yet. the result is that the chargers are unused most nights. The building could adjust that, but they are choosing not to. When I first moved in I figured I could use the high-speed EVGo charger at 4th street (about 10 blocks away), but that one has been vandalized a number of times - most recently, 12 of the charger cables had been cut off, illustrating both that this is a high-crime area, and that it's important to have a safe place to charge your car. Aqua Via is a great building with a fantastic location. I hope they can come up with a workable solution for EV owners - at the moment, I wouldn't recommend living here if you are planning to charge your EV at home regularly. EDIT: I've been working with the building managers as they requested, but the charger's functionality is the same as before, and they are unable to consider making changes until next year."

"I’ve been meaning to post a review on Aqua Via since I moved out in November…but life shows up. I absolutely loved living there. I left because I moved back to the east coast..otherwise I’d still be living there. The apartment was spacious..large windows everywhere with a lot a light. The building was very secure (there is camera surveillance everywhere), and super clean. The amenities are amazing (gym, outside deck). Other tenants were friendly..and I loved that it was a dog friendly community. However the reason I loved living here was due to the staff: Phi, the community manager; Bria, the assistant manager, and Bryant, the maintenance manager. They all were attentive, and any issues I had were resolved immediately. They created a warm, inviting and friendly atmosphere. There are a lot of choices in apartments to live in..in Jack London Square..but you get a lot of square feet/value for what you pay to live there. Yes the train is a bit annoying, but it’s a fact of life in Jack London Square. If I ever return to Oakland..I’ll be living at Aqua Via."

"UPDATE: The building has upgraded to a state of the art security system. If the packages don't fit into the amazon lockers, they are put into the office for safe-keeping. We've also gotten some wonderful new management who are responsive and attentive to the tenants needs. Bryant is one of the most wonderful people on the planet, and works hard to keep the building in great condition. I have lived here for two years and am going to be moving to relocate for a job. I am so sad I am leaving this building. It feels like family. Yes, living near the train is hard, but watching the sunsets are worth it. -Old Review Below- I live here. I've had $500 worth of packages stolen from inside the building in one month despite an entirely new surveillance system - which means either a tenant or manager is stealing the packages."