Planned Parenthood - Chula Vista Health Center

"Starting off with: good services for birthcontrol pills and health checkups. HOWEVER: Got a birthcontrol implant done in my arm at this facility with the impression if I need to get it out, they can get it out. They did try, but was unsuccessful finding it blindly in my arm (didnt hurt). They referred me to get it done at another facility which is "more equipped" aka requiring an ultrasound machine to find my implant. Mind you, this was a huge hassle organizing it yourself with the idea that your insurance is paying for this visit and the previous "attempt". Go to a facility that is equipped to put in and take out implants"

"Worst location. I come to my appointment early and i wait until my appointment time. Then Im told my provider will be arriving an hour late. This is the second time this is done to me. Hate this place. Unprofessional staff! ZERO STARS!!"

"Helped my brother schedule an appointment here as his current insurance expired. Trans man, just needed a new prescription for testosterone. Planned parenthood website asks regarding pronouns, gender identity and bio sex on appointment form. Location dead named and used incorrect pronouns multiple times on his call as well as made fun of an apparent accent (we are born and raised here)"

"Usually I love this place but lately they are a waste of time. Twice now I had to reschedule an appointment. I drove up here anyways today and they said the provider isn't coming in so they are short handed. Do NOT have appointment options available on the DocsApp if y'all don't want to work. I don't care for the excuses. People have things to do and can't always reschedule their days because you guys don't want to work but stay canceling appointments. That's very inconsiderate! Other than that this is a nice facility."

"Came in for the first time for an implant removal with an appointment on a Tuesday afternoon. After checking in and doing insurance stuff I waited for about 10ish min before I was called in. Did vitals and more questions, then waited another 27 minutes or so (yes, I was counting after reading reviews). After that it was pretty smooth, no complaints there. I think even with appointments, if you're coming here just expect to wait some time. I feel like I may have gotten lucky to not wait so long like others have mentioned. Staff is okay, could be a bit more friendly/welcoming - Thinking of the nurse who saw me. PA was really sweet. I get it, non-profits are often short-staffed and PP experiences its own difficulties with funding, but clients also need/deserve a certain level of care and response times."