My Kid's Dentist

"I wanted to express my gratitude for the outstanding customer service I received during my recent visit. The staff (Hibi & Octavio) was exceptionally friendly and efficient, making my experience truly enjoyable. Thank you for your commitment to excellence!"

"First, the dentists and hygienists are amazing and were so caring and explanatory with my kiddo that the appt was super-easy. I’m giving 4 stars because I’ve had two difficult experiences with communication with the office, the first was difficulty checking in for our first appt bc the office had taken patient name and address given on the phone and misspelled everything, as well as not receiving our referral that our primary office had confirmed to have being sent (I would argue misplacing bc the patient’s information was wrong). The second was being told that an estimate would be sent for our follow-up, giving my email verbally and written to the front desk, and never receiving said estimate, and when following up, being told my information wasn’t on file. This is frustrating when the dental professionals here are so great. I’m going to give them another chance as this is the case, but this is a long-winded way of saying check and double-check before assuming everything is all right."

"We love this dentist! The staff are all super friendly. When my son had to get silver caps Dr. Silverstein walked thru each step with him while doing the procedure and let him know superheroes were going to keep his teeth safe from the sugar monsters which he felt good about."

"I drive 20 min away from my home just to come here, it’s just the best dental office for kids! They are always so kind and so so patient with my boys. They both have a little anxiety about going to the dentist and they have helped them feel so comfortable."

"False claims by this dentist. After reviewing this explanation of benefits I notice three services are listed that did not occur. Proc Code D1120: Prophylaxis - child. Proc Code D1206: Fluoride Varnish. Proc D1330 Oral hygiene instruction. My wife and I were sitting in the room with my son during this first time visit and none of these services were done. It's very frustrating to see them listed here when Sarah refused to show my son how to brush, tell me "that's for mom and dad to do" (D1330). In addition to those three 100% false claims, I had to pay more to Dr Eric Dixson (Take your kid there) to take new x-rays because these were so bad. Code D0220, D0230,D0230 should all be void as the x-rays were very bad and missing half his teeth. Sarah Silverstein did a horrible job with us. She lied on our insurance claim about Prophylaxis, Fluoride Varnish and refused to show our kid how to brush, but was happy to file a claim "Oral hygiene instruction". She wanted to do root canals and crowns! He is 3 years old, 100% normal kid. We took him to Eric Dixon and they not only didn't need to do any root canals or crowns, they actually put in some effort to educate our son on how to brush and made him LOVE THE DENTIST. Don't take your kid here. They're liars who don't care about their clients. My kid never had a service, just 1 exam. Couldn't even get a quote without calling 3 times. Worst of the worst."