Sansum Clinic Obstetrics & Gynecology

"I'd been to see one of gynecologists for an issue before, which was fine. So when I was pregnant and tried to make an appointment, they told me that I could only be seen at 8-10 weeks; if I went past that, they wouldn't see me at all. (What the hell?) They only had a male doctor available, which I told them I wasn't comfortable with, and that I worked full time, so I couldn't come in the middle of the day on a weekday. They were not understanding at all and very rude. I ended up calling Cottage Health, and they had no idea why Sansum wouldn't see me past 10 weeks. Guess it's a way to weed out patients."

"I contacted them 5 months ago for an appointment. I was told that Dr. Terbell is no longer seeing patients for routine exams (!?). So they scheduled me for an appointment with a PA. I show up and they had no appointment for me that day, instead someone scheduled it for 2024 on the same date even though the message from Johana said 12/4/23. No one even bothered to contact me to apologize or reschedule."

"Do not trust these people with your healthcare. I was a patient of Dr Craig at the Samsun Clinic one year ago. I had a clump of pre-cancerous tissue that she removed. She messaged me (after the results sat on her desk for 5 days) and said the clump was positive, but the margins were negative. So, she definitely got all of the bad stuff out, correct? I moved cities for work and got a new doctor. After transferring my records, my new doctor informed me that the margins from back then were actually positive. Thankfully, I am in good hands now, but I can’t believe a doctor would sign off on biopsy results without reading them first."

"They denied me services and didn’t give me an appointment. My last pregnancy was with Dr Walldman and I wanted to see her this time as well. I am 6 weeks pregnant and asked to get an appointment and the front desk was really rude and just told me to “go to county clinic because we can’t take you in” , at first she said “you didn’t visit us for 2 years we can’t take you” and then changed her statement saying “we don’t take CenCal anymore”. She kept changing her statements. Like other reviews said they are very cold and no manners."

"Based on other reviews, experiences here seem hit-or-miss. I think it's absolutely worth a shot, though! I just went for my first OB appnt (first pregnancy!) and it all went very smoothly. I got several confirmations for my appnt leading up to it, had no problems checking in, had the sweetest doctor Navdeesh Reiners (can't recommend her enough!) and was in and out in an hour. All the other staff and nurses I met were super nice, too. One thing I agree with about other reviews is it did take a long time to get an appointment, but ironically they got me in sooner than any of the other dozen clinics/hospitals/practices in the area that I tried first. I'll try and leave updates of my experience here over the next few months!"