Medical Center of Marin - Albany

"Everyone here made me feel genuinely cared for. One of the best urgent care experiences I have ever had"

"Had a great experience at this urgent care. I was able to make an appointment same day, and there was no wait to get a room. The staff was extremely friendly and courteous. They did all the tests I requested (COVID, strep, flu) and when those came back negative, the doctor sent me on my way with some Tylenol samples. Would definitely come back here in the future"

"My experience at the Medical Center of Marin was positive from start to finish. They fit me into their busy schedule even though I was visiting the area and didn't have an appointment. The staff was kind and efficient and Dr. Curtis was friendly, knowledgable and professional. He solicited all the necessary information to address my issue and then provided a clear, understandable treatment path for me to follow. He also called me personally on the same day as my visit with important test results and answered all my additional questions. Even though this is a busy practice, I never felt rushed or dismissed. Quite the contrary. They make a real effort to put the patient's well-being front and center. They exceeded all my expectations and I'm so glad they were there when I needed them."

"I had a difficult experience at this center. I chose this clinic over another one closer to my house for a medical examination for immigration purposes, because I was told that the results will be ready within a week. After I had my exam and paid $$ out of pocket, I was told the timeline was now anywhere between 1-2 weeks. Although disappointed, I had a a good experience with the clinician so I was OK with this change. Later that week I was told that the doctor forgot to sign my forms, and that he can do so in another week, which now would put the whole process to 3 weeks. Lastly, when I came to pickup my exam results after making an appointment for 9am in the morning, I was locked out. The staff didn’t show up until later. I would prefer to have upfront communication that set correct expectations rather than being misguided throughout the process. The worst part is that all the delays in the process cost me time and money I spent to accommodate for their schedule. I recommend the doctor to built better alignment with their staff and for the whole center to take responsibility for their actions. Set real expectations and don’t misguide people, they’re trusting you with their health and wellbeing. I don’t recommend this place."

"Great new place. Friendly and fast. I'm not a decor guy but even I noticed this place is really nice / looks great but I digress. The doctor stitched up my deep finger gash from my metal fence with no problem. Explained everything, possible complications - it was deep - and then took care of it. Got my tetanus booster and I was done. Glad didn't listen to wife who wanted me to go to ER cause I'd still be there waiting."