Hampton Inn & Suites - Gilroy, CA

"Everything was excellent except the pool was not heated. Fitness Center was great. Breakfast was great. Rooms were clean. Area was well lit. Gilroy doesn't have much to do, but it is centrally located."

"Well I don’t where to start. but I have to say this is the most, best and professional hotel I’ve ever stayed at. The front desk clerk is really helpful. The hotel in general is cleaned and organized. My room is so big and powerful. I personally would recommend anyone to stay here. You’ll get your money worth out of it. Also the “FREE” breakfast is the bomb and the great view of the of the street."

"Very clean hotel which is my first priority. Then nice staff 5⭐! From the cleaners, through the girl at the front desk to the manager who allowed us to check in in the morning, which we really appreciate because we are truck drivers and quality rest is very important to us. Everything is ⭐⭐⭐⭐⭐ in this hotel."

"As you walk in it's beautiful. They have a little snack and drink area available for purchase, and free bottles of water. Check-in was easy and the lady was so kind!! I got into my room and it looked beautiful. The beds and bathroom were clean, it was a little stuffy but that quickly went away when I got the air going. It wasn't till after that I saw, the soap dispensers in the sink area were coming off the wall. There was a night light but it never worked and upon inspection, the bulb was burnt. The floor and carpet were clean and passed the white sock test, but none of the corner areas were clean. There were little hairs in most of the corners. The sink was missing a piece of the fixture and it looked built up and gross. The water pressure in the shower was good till you turned on the shower head. Only half the water was coming out because it was so built up with calcification. Then the beds... to me they were hard, I know it's a preference, but it was too hard for me, my back was stiff when I woke up. When you turn the lights out to sleep, there is so many bright lights still in the room, didnt look as if you shut anything off. Between the gap at the bottom of the door, microwave, air conditioner and clock, there was no where to turn where it was just dark. Even covering with towels was a bust, it showed how thin the towels were. The cover they have over the comforter was ruff and scratchy. For what I paid for the room, it was lacking for sure. Breakfast was good, loved the waffles!! But for this experience, I will not be back to this hotel."

"The staff earned 5 stars on our first night! They lock the external doors since the area isn't the best; however, the hotel is awesome. It's clean and the friendly, attentive staff goes above and beyond that of most hotels. I would stay there again, I recommend it to others, and enjoyed the chocolates!"