Panera Bread

"Literally the best Panera in the world! Incredible service, day and night (shoutout Terry!) Bathrooms and dining room are always spotless, food is always consistent and you always always get your money worth. I would be here everyday if I could! Everyone here is so kind and welcoming, truly an incredible atmosphere I always have to dine in. Not only the best Panera but the best restaurant in Madison, thank you Panera West Wash, you always make my day :) !!!"

"Most self-serve specialty drinks were out and no pagers left at 4:30. Put in one name and call out another, then we get a sassy response after not hearing them call out half of our last name, the name we didn't put in. Portions were small for the price and all three of us received baguettes as a side and all of us were disappointed as they were hard, chewy, and cold. The teriyaki chicken and broccoli bowl was decent but again, a small portion even with the regular size. Dissatisfied and will most likely not be returning to this Panera."

"Ordered our lunch with the cashier and we later found out that she got it wrong. Then we were missing the potato chips even though that part was wrung up correctly. The guy behind the counter snapped at us when we asked about our order even though we had been waiting a long time. This isn't the first occasion that our lunch order has been screwed up We love Panera but we're going to try another one nearby or wait sometime for this one to get it's act together. And the restroom was filthy."

"The workers are so nice here and the food never disappoints. Been here multiple times to pick up food, but just had awkward encounters with university student employees there one time. Otherwise, pretty good service compared to other places in downtown Madison."

"The Bistro French Onion soup in a sourdough bread bowl was delicious! Fresh, hot, & tender onions sauteed then slow simmered to perfection & surrounded with some of the tastiest sourdough bread world round. The crust is golden brown delicious, and chewy just the right amount. The inside of the loaf is soft and stretches just right when you chew off a bit. Served with a chocolate chip cookie & apple, I also had a decaf coffee. The service was relatively fast, smooth, courteous & professional, while also warm, friendly, and approachable. I got dine-in, though carryout is available too. It was early afternoon and brisk business, but slowed in minutes, though I was queued in line about 5 min. I've never eaten in this particular Panera, near the reconverted train depot on W. Washington. It has more than ample seating, lots of beautiful window seats for soaking up some ambient light while dining. I'd definitely recommend it to anyone loving sourdough bread and homemade soups, & sandwiches are equally great."