Dunkin' N56W15560 Silver Spring Drive, Menomonee Falls, WI 53051

"Last week window order worker dumped 2 exlarge hot coffee's into my car and my lap. I have not been able to get any satisfaction."

"Danielle is by far the most inconsiderate General Manager’s I’ve ever encountered. Her demeanor and choice of words were very discriminatory. I sincerely hope this reaches the corporate’s attention because her dismissive actions are extremely disheartening after you spend your money to be treated this way is disappointing. Not to mention, I didn’t get an order I payed for."

"I would give 0 stars. I ordered through the mobile app and my order did not transmit to the store. However, my card was charged 2 hours before arriving but I placed it the day before. The employee was clueless of my order and claimed I ordered at the wrong location. The mobile app transaction history shows otherwise. She called the general manager Daniella on the phone. Danielle was extremely rude as if I demanding free donuts for all. I spent my money and did my due diligence to place a large order in advance for the store and my own convenience. I understand technology can be faulty but some empathy and help would have been the least she could do. Because she is the general manager, I don’t believe my issue will be resolved but I will that ensure everyone I come across will know her name and actions. Do better!"

"Can't follow drink recipes. Please retrain your staff. If I can get the same drink from Cudahy and Menomonee falls and other dunkins without having to memorize and relay that a large mocha cold brew gets 4 shots of mocha syrup why are you not training your staff the same as all the others unless you're trying to cut costs my messing up drinks on purpose."

"I specifically drive to this location on silver spring drive, i come from the south side of Waukesha so 30 minutes away! I come here almost daily for the past few months. I always order a variety of the "iced signature lattes" with an extra shot of expresso. THEY MAKE THEM PERFECT EVERY TIME. They are the strongest tasting and ALWAYS made CORRECTLY every time. I'm so picky about how my espresso drink needs to be that's why I specifically drive all the way out to this location! I cannot speak on their food or their other drinks because I only order this one particular type of item. The Duncan on Moreland in pewaukee/Waukesha being mediocre (now that they've hired new staff, and got rid of the children that work there). And the one on Sunset Drive in Waukesha BEING THE WORST 10 out of 10 drinks ALWAYS MADE WRONG AND TASTE GROSS). So if you value your time and money just skip the headache, and come on out to silver spring. Make sure you order the extra shot of expresso in your drink! You'll be so pleased."