Bob's Electric

"Terry is that special kind of salesman that understands when 4 women (3 generations) walk into his store on a Saturday and say they need ALL new appliances there may be a "little" stressful situation happening!! When he asked, "When do you need these appliances?" and your answer is, "Wednesday." He didn't bat an eye. He treated our 89+ year old mother with respect and kindness! When we called 2 days later to add a range hood his reply was, "No problem. Let's try this and if it doesn't work we'll find one that does." The employees that delivered the appliances were efficient and everything was in its place in short order in perfect shape!! We couldn't have asked for anything better when getting Mom and Dad set up in their new place!! Thanks again to BOB'S ELECTRIC! You did Bob proud!"

"We purchased a top of the line Speed Queen washer, commercial grade from Bob's Electric on 12-8-23. We set up to have delivery 12-13-23 between 9-10 am. Our salesperson said the driver would call when on their way to deliver. As of 10:24 am, no call, so I called the main office. The woman who answered the phone said the delivery driver should be on his way. She asked, "did he call?" I said, "no." About 5 minutes later, delivery driver called my husband and said "someone called about delivery? He said he was just filling up gas. Well, finally at 11:45 am, he arrived. Didn't say hi to my husband, nor did he say much when he got here. He set our new washer into place, hooked it up, and said let it warm up before using. That was it, and he left. If he would have at least called and said he would be running late, that would have helped, but 1 1/2 hours late! No call, no apology! I will add that we do have a Maytag dryer that we purchased last year. Not a single issue with delivery, and they called ahead of time. Was not pleased at all with our customer sevice experience today."

"Small, family owned business. Knowledgeable and friendly staff and delivery guys!"

"Excellent selection and pricing, along with excellent service. I bought two appliances simultaneously; they were both delivered and installed a few days later at precisely the pre-scheduled time, and my old appliances were removed and taken away."

"Exceptional customer service! We called and the tech was able to come out the next day and fix our refrigerator. The customer service was so wonderful. It's refreshing to know there are really great businesses out there that truly care about people. Thank you so much. I will be sure to refer everyone I know!"