Dunkin'

"If you want your order to be missing items with no refund or your drink half way filled up- this is the place for you!"

"First the good: only drive through coffee shop on my way to work, so convenient location, plus i can order ahead easily on the app so its ready when i get there. The employees are always nice and smiling and polite. Speaking of the app I wish you could customize your order more. Why can I add extra cheese, cream cheese, avocado spread in cash/person but not on the app? Annoying and seems like bad business since these are all upcharges!! Also more vegetarian options would be nice. However, the drinks here are not good compared to other locations. I got a macchiato at an alternate location this weekend and it was about 40% cream and 60% espresso on top and filled tot the top, and it was awesome. I order in Waunakee and its almost all cream, and my cup is nowhere near full. This happens consistently at this location. I highly recommend sticking to straight coffee/cold brew drinks here and go to m&m across the street to get your lattes and such (even though you'll have to actually get out of your car there!)."

"I just came through and tried to order myself a pumpkin spice late , I asked for no whip cream and they still put whip cream in it , I asked them to remake it and they did, I went to taste it and noticed they added a shot of vanilla flavoring as well, I politely explained to them that I didn’t ask for the vanilla shot and to please make it again . I was met with attitude from the child who took my order , he said “for next the the signature late comes with vanilla “ I said “ I didn’t order the signature late I just wanted the pumpkin spice “ he then tried to continue to argue with me about my coffee. All he had to do was make the drink correctly the fist time . Instead of being helpful , he gave me attitude because I called him out TWICE because he messed up my coffee , TWICE . I will not be returning to this Dunkin’ Donuts . Maybe retrain your employees on how to treat customers."

"Go through drive through if you go here. Waited for 5 min at the counter, took 2 attempts to get anyone's attention and they barely paid attention after that. I understand it's busy. Maybe a bell for inside if noone's going to pay attention to the counter. I counted at least 5 people working. My wrap was not appealing, everything was rushed. Trust the reviews on this one."

"I went on Monday for breakfast and they didn’t have the Halloween donuts yet. They offered to make them special for me to take to work Wednesday! Great customer service, and great donuts! The spiders are always such a hit!"