Arby's

"I've went several times and same issue every time. I think the business is set up to be more demanding and they are just not that busy so food get reheated. Quality is not matching any Arby's. Staff is always great and no issues. They are just working with what they have"

"We ordered a roast turkey and bacon sandwich and a roast beef and cheddar sandwich, with a small curly fry. The fries were cold, hard, and old. And the guy touched them with his bare hands, I could see it through the window. The turkey sandwich had hardly any turkey on it and the bacon was rock hard. And the roast beef sandwich was super sloppy and it did not taste right. The beef tasted weird, I can't explain it. But we've had these items at Arby's before so we know what it's supposed to be like. I called the store and the guy who answered said he was the manager, and he seemed annoyed that I was complaining, and afterwards he asked, "well, what do you want ME to do about it?" And I said "nothing, I just wanted you to know how messed up it all was." And he just hung up on me. I don't understand what kind of customer service is that? I wasn't even being rude or upset about it. It's just that we paid almost 20 dollars for all this and it's just extremely disappointing. Needless to say we will not be returning to this Arby's."

"Very clean and updated location. Nice staff. Awesome roast beef sandwiches. Crinkle cut fries were good, never had those before, might be new. The road off the freeway and parking configuration was not ideal with the drive thru. But overall I gave it 5 stars."

"I normally don't bad mouth a place especially when I come here quite often and I'm pretty familiar with the GM, whom I like. Thank you Kim! You were missed today. First of all I ordered a French dip and a KRINKLE fry. Had a coupon. What I got was beef and cheese on a bun with hard cold CURLY fries. Asked for the peppercorn ranch on the side didn't get it. I didn't get the Au Jus that comes with the French dip which made it even worse. Ii asked for Arby's sauce I got horsey sauce. My husband always gets the beef and cheddar which he is usually happy happy today it was cold and greasy. I was very disappointed in my visit tonight which I never am usually everything is pretty good."

"This store was immaculate. I've run restaurants before (including fast food) and I know how much work goes into maintaining a space like Arby's. I was shocked to see how perfect everything looked. I know that it was a new restaurant, so some amount of niceness is expected, but this was beyond my expectations. When we arrived, the manager was cleaning the dining room and she greeted us as if we were friends. It was very welcoming. She took our order, expressed pride in her store when I complimented it, and delivered our food to our table. We had a small mistake with our order (it was a little complicated due to allergies, I admit) and she quickly fixed the issue with a smile. The sandwiches were... perfect. It was as if we got the sandwiches that the food photography for Arby's was working with. The beef was slightly pink and super moist and flavorful. The buns were soft and fluffy. Everything was super hot and the sauces were contained in the sandwich, not squished out all over the wrapper. I don't know if these folks were the Arby's experts or what, but it was absolutely the best Arby's experience I've ever had. I think pictures of half-eaten food can be gross, but I had to show how amazing my half-eaten sandwich was, so excuse the weird picture. So thick and juicy!"