Lovisa 1151 Galleria Boulevard, Roseville, CA 95678

"First time here and let’s just say I’ll be back soon. They have lots of specials and deals always going on in this store. My friends also got their ears pierced. Jodi was very professional and helpful."

"purchased earrings as a gift, person i was gifting to didn’t like it. never even TOUCHED from original box. came with receipt and they denied a return. they said “we don’t accept returns for this item” so why do I have a gift receipt for return? awful business practice, will never come here again."

"I never had really a bad experience at the store but I spent $120.00 on about 7 items and within a few days of wearing these items my skin is green. This place is a scam, they should honestly be selling their pieces for 5 dollars here and 6 dollars here if it’s going to be cheap quality. Don’t waste your time or money here, spend the extra cash somewhere where the products won’t turn your skin green like it came from some online foreign website and they re selling it for triple the price."

"***Don't buy any earrings unless you know for sure its a go!*** I spent over $110 for jewelries here, in particularly to a necklace, bracelet and some earrings. It didn't match my dress and when I tried to return it the next day, I was told that that all earrings are final sales. No where is there any signs or warning saying, "no returns on earrings or any sort of piercing items." The employees didn't even mentioned that the earrings are final sale during the purchase transaction. Please put up a sign for the customers about your return policies. You're misleading the consumers."

"So I take my daughter in today to get her ears pierced and her cartilage done. We get there at 11 and the girl says we need to make an appointment to come back. We set an appointment for 2pm. We come back and then other girl is there doing piercings. So she tells us that we need to come back because she is out of alcohol wipes. I tell her look we have been here twice today and need to get it done. So she continues to look for these alcohol wipes as well as calling the manager literally 20 times. I had my other daughter go down to Claire's to get 4 packs of alcohol wipes which she does and we come back give them to the girl and was not very happy about it. What I'm upset about is after all this we ate offered not discount nothing. I will never go back here again or let my kids shop here again. Very poor excuse of a business."