Albertsons

"This is a great Albertsons for the product. Do not leave your cell in the cart or even think you can come back for it and they will be honest enough to have kept it. Otherwise sure it's a great store."

"Store was looking nice especially during this holiday, good job! Buuuut the gentleman at the selfserves had an attitude when the machine asked for assistance, like it was an inconvenience helping me out. I work in a retail environment as well, I don’t know if he’s new or if he’s been there for a while, if he’s been there a while…yikes. But I been in his shoes tho, maybe a little more training can help."

"Great Floral Department! We were very happy with the flowers from Albertsons in Simi Valley for a 50th anniversary party at a restaurant about a mile from the store. We talked with Chase and Cherie (the department manager) to order 15 small arrangements for individual tables and 1 larger one for the head table. They worked within our budget and color and flower preferences to design the right look and create beautiful pieces for our party. On the day of the party, store employees delivered the flowers at the agreed-upon time and placed them on the tables. Cherie took great care to be sure that everything was just right for our big day. We were extremely pleased, and would highly recommend Albertsons’ flower department."

"UPDATE: Down to one star. We've been using the Albertsons pick-up service for the past few months, and with rare exception, the service has - as usual - been poor. Probably the most frustrating thing has been placing our orders the night before, only to pick-up the next day and find several items either substituted or simply out-of-stock (all items were said to be in-stock when we placed the order). Furthermore, we went inside the store the last time this happened, only to find several items were indeed on the shelves. Time to try somebody else. Good selection; terrible service. One of the first things we noticed about Albertsons was their large selection of goods. It was nice to look at the various brands and types of products available (especially when on a specific diet). As usual, the food that is good for the body is not-so-good for the pocketbook! Aside from the minor stuff like slow cashiers, the reason this review gets only two stars is due to the surprisingly poor customer service at checkout. A seemingly lack of baggers put me in the position of bagging my own groceries. Normally this would never be a problem. However, as I was doing so, no less than three Albertsons employees engaged in a casual and raucous conversation at the very next check-out lane. At no time did any of them stop to help as I continued to bag my own groceries. Huge customer service fail."

"It was easy and quick to get in and out of this Albertsons. I needed a couple of things and it couldn’t have been easier. The store is very clean, I even saw an employee dusting displays throughout the store. There is a Starbucks inside and a “wine cellar.” The people I interacted with were also very nice and helpful."