Premium Cabinets USA

"Wish I could give a glowing review of this company but I can't. The owner, luke erwin, violated our trust at almost day 1 by proceeding with the few things we requested he not do. His workers left a 6" x 20" area without the wood flooring and refused to have it repaired. He added a number of expensive cabinet accessories that have not performed as designed. Pull out Spice rack had to be abandoned due to lack of access from both sides. He included 2 undercounter bidirectional pull out steps stools retailing for apx $650 each. One was installed but only works one direction the 2nd He had returned to his shop. I requested a refund for 1 but I was ignored. He has a habit as others have shared to blame shift, when something goes wrong he tries to shift the blame to the client. As this job turned bad thanks to kemper/master brands poor quality control, rather than come to the job site he always turned to long rambling emails. Our cabinets doors were replaced or painted 4 times over the last 2 years, yes 2 years. An offer was made to replace the incorrect upper cabinets but was declined as I couldn't risk another 2 years to get them right. No employee from this company has worked on our kitchen since September 2023. One young man did come out in mid November to "finish the job". He brought totally unacceptable trim for bottom of upper cabinets, wrong depth wrong style for shaker cabinets. He brought 1/4 round for base of lowers but "didn't bring the right tools". I got one email at end of Nov stating Mr erwin would contact me the next day, he did not. As of Jan 1st we hv considered our kitchen update abandoned unfinished."

"I’m very delayed in posting my review, but I can’t say enough good things about Luke and his team. They are very professional, clear communicators, and deliver a quality end product. We love our kitchen. It makes our remodeled house feel high end."

"They offer a good mix of cabinet styles and pricing. Luke, Donna, and Dan are very responsive and offer great design assistance. Their installers are top notch and their delivery is generally on time. We replaced our entire kitchen and the install only took two days. The cabinets are easy to keep clean and both sturdy and well functioning. I highly recommend."

"The cabinets quality and price is Excellent! The install was Excellent! The Customer Service with Luke was Excellent! We couldn't be more pleased with our full Kitchen remodel project. Full teardown and remodel of our kitchen. Luke recommended us some great vendors as well for electric and plumbing work for the kitchen. Was a great experience!"

"I am so pleased that we discovered Premium Cabinets in Oceanside. We LOVE our new kitchen. It was such a great experience to work with Luke and his team who made sure the whole process went smoothly. I was happily stunned to receive a price for my new cabinets from them that was actually lower than the price from Costco’s vendor. Premium’s price included higher quality cabinetry, hands-on service from start to finish and a layout design that far excelled the other provider’s - it maximized the space in my small kitchen. (It’s our first mobile home – we never dreamed the kitchen could look so awesome! Be sure and see the before and after pictures.) The installation team Luke recommended was detailed and meticulous in their work, and he steered me in the right direction toward choosing a countertop that would compliment it all. Now that we have lived with it for a couple of months, I can honestly say there is not one thing I would change. We highly recommend them!"