Sherwin-Williams Paint Store

"The associates and manager at the Oceanside location are dishonest and unethical. I had ordered some paint and when I went to the store to pick it up, there was a sales associate who was outside having a discussion with an older woman and was holding a drawer from an antique desk. The sales associate completely ignored me and he took the woman he was talking with to the back area, that's not open to the public, to show her an antique desk that he was refinishing. The woman the associate was talking with wasn't buying any Sherwin-Williams merchandise. I was the only customer and stood there for several minutes while the associate completely ignored me until I spoke up. It was clear as day this dishonest associate was conducting some personal business. He was so incompetent that he sent me home with the wrong product, Minwax white stain, that he put in a bag and then had the nerve to lie to me. Instead of assisting customers, the sales associates ignore them to work on personal side projects (refinishing furniture in the back, possibly a side gig) and don't pay attention to orders. Avoid Sherwin-Williams unless you don't mind poor treatment, lack of transparency, dishonesty and being inconvenienced"

"Michael was super nice informative and courteous. He helped me find the correct shades of color I needed for a client and made sure I had everything I needed for the job. Not only was he great the whole team provided an atmosphere that welcoming and they seemed to work well with each other. Kudos to the team. Thank you so much. I will definitely be back and will refer people to this location."

"We have been searching for the right exterior paint color for our house. Steven could not have been more helpful ESPECIALLY with the paint samples. Great recommendations for deciding how to choose a color that would work for us and answered all of our questions along the way. He handled the multiple customers in the store with ease and a friendly demeanor. Cannot recommend enough!"

"If I could give zero stars I would. The staff seemed genuinely uninterested in their job and had me waiting at the store after I had called in my paint beforehand. I’m a professional working for a company and there’s no excuse to have me waiting in the store to have paint mixed on the clock when it’s a charge account the paint was ordered on. The worst part is the didn’t even know what account to charge for because they never looked it up when I was on the phone making the order in the first place. And for that they acted annoyed and rude with me!"

"I was just at the Oceanside Store, and it was a breath of fresh air. From the moment my family walked in, Shane was there to help us out. Since he just painted his son’s room, he knew exactly what tools and how much paint we would need for our daughter’s room. He went through the different products and their finishes and even showed us examples of the quality and performance in the store. His friendly attitude made him easily approachable to ask questions. The prices were lower than I thought they would be and I will continue to do business here. Thank you Shane for your time and expertise."