Long Beach Ace Hardware

"So, I never thought that I would write a review about a hardware store, but here I am. I was such a delightful experience that I feel compelled to do so. The customer service was ridiculously excellent. Immediately upon entering one of the employees asked us how he could help, told us that what we were looking for was upstairs then ran to get three versions of it at different price points. When we went to check out the one person was running two cash registers so no one felt like they were actually standing in line. They were just so super nice, competent and helpful. I love this store."

"Product recommended did not work but Sales Associates were all very friendly and attentive. Store is always clean and well maintained"

"ALWAYS so helpful to a “girl “, I never have to endlessly search for an item, cheerful, helpful and what I remember as what’s called Personal Service! I love them. And they sharpen knives! Who knew?"

"The older gentleman that's tall was extremely helpful and his whole attitude towards me made me feel like I was supposed to be there. I have been in this same Ace Hardware before and was followed around the store by multiple staff while being constantly asked the same question over and over again "can I help you find something specific"? "What is it you are exactly looking to buy"?? Feeling overwhelmed almost every time I usually exited the store before even finding what I was looking for to begin with. So this last time I went totally made me think and feel completely different about this store. This employee was non judgemental and helpful beyond anything I would normally ask for and I'm grateful for that! As for the store and the items, I find Ace to carry a way more broad inventory then most other hardware stores in the area!!"

"The staff are all 100% present, available for guidance and courteous. This is a downtown area, so the neighborhood can be sketchy, but I feel safe and sound, as they keep an eye on their parking lot, which is ample and close to the entrance. Their sidewalk SALE section has hidden finds and old hardware for commercial and residential applications, such as hinges, paint samples and cleaning supplies For being a smaller location, they have most of the essentials in stock and usually have lumber, for any last minute extras for General construction gigs. Plumbing, electrical, canning & gardening sections are all amply represented. I rarely have to leave the site zone, as my favorite, local Ace hardware is walking distance and always stocked for what I may need, while doing handyman tasks for my friends and neighbors."