Lowe's Home Improvement

"I bought around $4K Lumber. unfortunately most of their lumber damage and Defective. They took LVL lumber and didn't bring back. My peoples couldn't start work and I have to pay them for their daily labor cost. Very bad lumber quality. Very bad bad. very unhappy for lumber quality. I paid my labor and loose my money. Still I don't have my Lumber. called and ask for manager 3 times and put me hold and hold and hold over 3 minutes. nothing heard from manger."

"Went looking for tile. Wasn't sure exactly what type, size, or finish I wanted. A lady came up and offered her help. Not a pushy salesman. Just really nice and excited to be of help. She is the reason I opened a Lowes card and bought from them. I wish I had gotten her name so I could give her a shout-out."

"Logan is the associate that helped me and truly was the most helpful person I have ever had to help me. I had called prior to my arrival and asked if there was someone that could help me rekey the locks I had. He put me on a brief hold and then told me to come in and they would be able to help. Once I arrived, a couple other associates said they didn’t have anyone to help me and then suddenly Logan appeared. He said he had done it before and he would help me. He saved the day and made sure to keep his word. He truly gave it his all as the lock was giving him some issues and he didn’t give up. He did both locks and was so kind. Often I go in and there is not many that can help me (they always say “it’s not their department" and I go on a wild goose chase). Logan truly cares about customers and it shows. He continued to help others while working on my lock and made sure everyone felt seen and heard. Other associates were just walking by, yet Logan stood out as his leadership, his initiative and just pure joy of his job shined so bright! He deserves employee of the month or even year! I truly don’t like going into hardware stores as I always feel lost and that no one cares. Not this day! Logan was beyond awesome! I told him he needs a new badge that said “Best Employee Ever!” I think you need to promote this man to a manager position and give him a raise! I never do these reviews often, as no one typically in my experience goes the extra mile… Logan has made me now pick Lowe’s every time over Home Depot!! Everyone should be like Logan! Hire more Logan’s."

"I would like to take the time to acknowledge Hector in the appliance department. My husband and I needed to buy a new washer. Hector was very professional, knowledgeable and helpful. We ended up buying the washer and dryer being that they had a great promotion going on. Thank you Hector for taking the tome to assist us with this much needed purchase. Great customer service!! ⭐️⭐️⭐️⭐️⭐️"

"I want to do some gardening I went to Lowe’s I like this branch it sis very clean and organized I like it and the people very friendly help y out with a smile I enjoyed my shopping they help me with what I needed to get and more I love when you go somewhere and they give you good customer service I really enjoyed being there."