Dressage Extensions

"Love this store! Terrific items and super salespeople!"

"Very disappointed. I ordered a halter that was way too big on Dec 13. I received it and it did not fit, so I shipped it back on Dec 28 with a note on the original receipt to exchange for a different size. It is now Feb 12 and I have learned that they finally just refunded my order with no halter. TWO MONTHS later and I still have no halter. This delay is excessive, even with the covid issues, that so many small businesses are experiencing. It is unfortunate because the company has a good selection, but if it takes 6 weeks for them to even receive an incorrect item and then not get one shipped out is unacceptable. I do not give out bad reviews as I am an avid supporter of small business, but I will be taking my business elsewhere where I can get timely and accurate returns that do not take 2 months."

"If you are interested in buying a pair of tall boots, I highly recommend Dressage Extensions. The representative I worked with was very knowledgeable and engaged. I had trouble finding a pair of tall boots in men's sizes online and so, on the recommendation of my trainer, I contacted Dressage Extensions about custom boots from Petrie. Gillian Sieker with the Retail Team assisted me through the process of taking the leg and foot measurements and selecting the materials. I liked Petrie's Sportive model since it zips from the back and Gillian endorsed that preference. She recommended that I go to the nearest Dover Saddlery shop for extra measurements which I did. After Gillian received the measurements she offered extremely valuable input on tweaking the measurements to ensure that the fit of the boots was right. Gillian sharing her personal experience in selecting and breaking in a pair of tall boots was reassuring. As the photo shows, I bought a great looking pair of boots. Gillian really made the buying process an informed one and easy. Thank you to the Retail Team at Dressage Extensions!"

"Got my first set of dressage show clothes at Dressage Extensions. Brought me about 30 pairs of white breeches to try, white pants aren’t easy for women! So helpful , knowledgeable & patient, the service was amazing. I went back to get a browband for my bridle. As I shopped, they put on the browband and cleaned my bridle. I have loved all my purchases & I absolutely love the shopping experience at this lovely store."

"Been shopping here and on line for over 5 years. Conclusion is that there's a 90% chance there will be a disaster somewhere in the shipping, order, or totally subjective return policy. (The manager herself decides if she's will accept any return or not). Customers who are never wrong are former Olympians and trainers with big followings are always right). People that Jill Waterman, manager, doesn't like always get screwed. Try this company if you want to waste your time, money and honesty."