Nor-Cal Truck & RV Repair

"I want to provide great praise for the outstanding professionalism, courtesy, care, respect and excellent customer service and teamwork mentality that Nor-Cal Truck RV & Trailer Repair provided us when extending their services to my wife and I. Their initial service gave us great confidence that our needs were being met in a professional manner. Most importantly, Rick and Robin work seamless in providing outstanding service for Nor-Cal Truck Center. I'll certainly be a returning customer to Nor-Cal Truck RV & Trailer Repair. Thanks for all of your help servicing our RV!!"

"VERY slow. VERY non-punctual. NO quality. But sounded very professional luring us in. And be careful of their hourly rate - it IS $155 no matter what you'll be told over the phone. That is IF you will decide to go there, which will be a HUGE mistake. And all those 5-star reviews - just look at the last names on the majority of those shills... The truck was down 2 full days - NO UPDATES, except "I will call you back in few minutes" on our every request. Ended up "fixing a corroded connector" - IDK. $2,000 All that, just to get - 35 miles down the road - the same Check Engine Light and De-Rate Warning again. Had to take it to a Dealer this time. EXTREMELY sorry that didn't do it from the very beginning."

"NOT PROFESSIONAL. The road service mechanic fixed fuel filter housing at our truck. We paid for the service (they are not cheap). But 20 minutes later the truck shut down again. The mechanic came back, checked the truck and said the fuel filter housing had a problem. The question was, what did he do with it before and what did we pay for? They towed our truck to the dealer and offered a discount for towing services, but the total amount was still high. I asked politely the Service Manager to increase the discount or to refund the first repair cost (as the job had not been done properly) and they started threatening us that they would tow our truck to their yard and charge overnight fee if I keep negotiating. That was not professional at all. Oleg, TDX Safety Manager"

"These guys are one of the best in the industry. I have been to quite a few repair shops but nothing like Norcal Truck Repair. My first imprecation with Robin with very relaxing since the man knew exactly what I was talking about when I took one of my tour buses for repair. For those who have a clue... I needed Kingpin replacement which could only be determined by a physical inspection which was done by Robin at a very reasonable cost. In addition, all parts for the repair was arranged by the shop as well. Secondly, I had a breakdown which in any logistical industry is frantic. Robin came to my rescue at 2:30a.m in the morning in the cuts of Castro Valley Hills. Overall conclusion; Patient, Knowledgeable, and fast service. Highly recommended. Thank you Robin for making a great experience. Looking forward to working with you guys again. Did a mention? excellent reasonable pricing."