Freeway Insurance
2668 Monterey Street, San Jose, CA 95111
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Freeway Insurance is a reputable health insurance agency located at 2668 Monterey Street in San Jose, California. We specialize in providing a wide range of insurance options to ensure that individuals and families have access to quality healthcare coverage. Our knowledgeable agents are dedicated to helping clients find the best insurance plans that meet their specific needs and budget. With a commitment to excellent customer service and a strong reputation for reliability, Freeway Insurance is the go-to agency for all your health insurance needs in the San Jose area.
Reviews
"I initially signed up for full coverage for my car at a decent price, earning it two stars. However, I forgot to add the lien holder, crucial for the car company. Adding it became a nightmare. After paying the policy and a $209 broker fee, Brenda, my broker, was unresponsive to my messages about adding the lien holder. She claimed to be busy and provided a 1800# to call. After multiple unsuccessful attempts and conflicting information, I contacted Brenda again after 24 hours, in which she responded she wasn't in the office that day. Frustrated, I called the 1800# once more and, after several disconnects, finally connected with Elvira Esparza on the 3rd day, who resolved the issue effectively. Kudos to Elvira 5 stars! Lesson learned: Ensure everything is added before paying the broker fee, as post-payment responsiveness tends to decline."
"Brenda does excellent work. She helped us find good rate and save. I recommend her to family and friends. 10/10 thank you for all your help."
"Josue Aguilar was very prompt and efficient as soon as I walked in he stood out of all the rest. Thanks for your customer service Josue! Highly recommend him!"
"I came in Elizabeth did a fantastic job. She was awesome! I am recommending her to all my friends and family!"
"We decided to move forward with Freeway Insurance and Brenda made it a easy transition for us to take this step . She provided excellent customer service and i feel she really listened on what we wanted to achieve in regards to getting car insurance."
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