BELLA 2 NAIL SALON

"First time at this salon for a full set/pedi and I am SO happy with the services! The Royal Pedicure is heaven & Hannah created the best, most beautiful set of acrylics I’ve ever had!! I’ll definitely be back!"

"It was my first visiting here and unfortunately, it left me with a rather unpleasant experience. My primary purpose was to have the gel nail polish removed which I had at a different Vietnamese salon the day before where I wasn't satisfied with their style. To begin with, I'm unsure if the person handling my gel removal was an actual nail technician. When I asked the person that "who's Crystal?" the person retorted with an attitude and said "I will take them off." I wasn't even aware of what triggered her response. I simply asked that question because I had communicated with Crystal via text before my appointment and assumed she would be handling my gel polish removal. I didn't mind receiving service from another person though because I just wanted to remove gel nail polish. As for the gel removal process itself, She drilled my nails over and over again which made my nails fragile. Even after applying acetone, instead of using a pusher she just drilled repeatedly. As a nurse, having fragile and aching nails is more than an inconvenience. The excessive drilling has left my nails too thin, impacting my ability to perform even simple tasks with discomfort. The pain is affecting my daily activities. Even washing my hair has become challenging due to the pain in my nails. It not only left my nails sensitive but downright painful due to excessive drilling. I fear it will take more than three months for my nails to recover enough for a new gel polish. My first experience in here was far from satisfactory and it's unlikely that I'll be revisiting this salon in the future. It goes beyond the gel removal. It's about the disregard for customer comfort and the long-term impact on nail health. I'm not condemning the entire salon based on a single encounter, but this initial experience has convinced me that I won't be returning. Furthermore, it's disheartening to discover that the multitude of 5-star ratings may be influenced by the incentive of $5 for leaving reviews."

"I found this place by chance, when my usual place didn’t have time. Safe to say, Bella2Nails is now my usual place. I have never been disappointed here! Crystal is amazing at what she does and so are her employees. If you’re not happy with something, they’ll make sure you are by the time you leave. A lot of other places make things feel rushed but never here. The feeling is great and customer service is top notch, besides the fact that you gotta love the snacks and beverages they provide for free! I keep recommending this place to my friends and will definitely continue to do so."

"I would follow Crystal anywhere!!! I’m so glad she has her own salon now. The quality of work that she does is top notch and her workers are just as good, too. Definitely, my go to nail spot. It is clean, sanitary, good vibes, and it’s always a good experience when I get my nails done. If you haven’t already, check Bella 2 Nails out! You won’t be disappointed."