Jiffy Lube

"Slow. No sense of urgency. Was the only customer there and took 2 hours for a license plate bulb change and uber inspection"

"First issue- left the cap off of my battery and it ran out of water. I had to buy a new one because of this. Second issue- always lie on the check points, I came in with low air in one tire and left with the same although their “check” said it was at 35 psi. Don’t think that because you are in line waiting to get into the actual garage area that you are in line for an oil change. Apparently here that means nothing and you need to first park and walk in. Then hope they don’t take anyone in front of you. This changes from person to person and seems the people they know go first. I went here for convenience but the service and lack of procedures and customer service is not even worth it. Find somewhere else, there’s another jiffy lube nearby and their customer service is amazing and they do things correctly!"

"been changing my oil with jiffy lube for a year now i always get the $39.99 conventional oil for my corolla, recently moved near this location so i had to go to this one, and they tried to charge me $76. when i asked the guy why? he said my car “needed” a special filter making go up to $76. Never in a year of going to different jiffy lube locations have i’v been told something like this. The guys name is Juan be careful"

"The two gentlemen that help me out gave me an oil change. But I was have transmission problems (we originally went Auto Zone on Eucalyptus, but the two men that were suppose to help us there were being lazy and didn't do their job, wouldn't recommend Auto Zone read your transmission) and needed a reader to find out what was the problem. They were willing to tell me what problem was and next day we went to Firestone and got it fixed and a few days later the transmission was fixed. Thank you for helping me and I would tell anyone to go to the Jiffy Lube on Heacock, they are worth it."

"After spending $113 for a oil change and air filter 25 minutes after driving a metal plate came loose and started scraping on the freeway with my 6 year old daughter very unsafe and put both our lives in danger!!!!!!!!!! took my car back and the owner said there is nothing he could do to refund my money a mechanic gave me $30 cash and apologized but this does not Rectify or fix the problem .Took car home and the part they said they fixed it is still loose the manager Tom said that I had brought it in damaged .. word of advice go to Walmart and they under $60.00 .. there is an old saying that the customer is always right not with this place."