Hemet Chrysler Dodge Jeep Ram

"Just want to give a BIG thumbs up to Gary in the finance department and Joe with the warranty department. These guys took care if me within an hour after getting numerous people saying they will call back. These guys are awesome!!!"

"Stay away from this place. Read the other reviews. They will pressure you into signing a bad deal. Don't walk away from this place, run! Go with a friend and don't give them a deposit until you see the final numbers, which will be way more than what they quote you. Their technique is to show you the numbers written with a big black marker. That number will go up significantly once you start signing the documents. They will pile up add-ons whether you asked for them or not, or even if you rejected them, like I did. If you try to take the add-ons out, they will tell you they will give you more miles but not a cheaper price. If you don't understand what they are saying, it's not you, you are not understanding because they are giving you completely absurd explanations. Trust your intuition and your mind and be ready to walk away, even if you are feeling that you are being rude. They will be counting on your decency to not walk away. The manager stands completely behind his team and will not help you in any way. They count on the humbleness of the people of Hemet to continue their business practices. Go somewhere else. I had gone to 5 dealerships and I did my research. I only went to this dealership because of their supposed mark downs and because they are in Hemet. Don't make this mistake. Drive the extra miles to go to another dealership. You will be glad you did."

"Great customer service. They work really hard to give you what you’re looking for! Saul went ABOVE AND BEYOND for us! Appreciate everyone’s kindness and professionalism."

"Never come to this dealer. This happened on 1/6/24 around 7 pm First let’s start with they lie to you about car prices. The sales man was never honest about how much the vehicle cost. He kept saying we will work with numbers the whole time. We finally told him the terms we wanted and left with all of my information. Moments later a women comes to the desk. I will assume she is in charge of closing the contracts and finance. Very rudely didn’t even introduce herself and ask about the terms of contract. I let her know that we had already spoke with the salesman about that. Her response was” I already know that but I need you to how it works”. I responded back with I am aware but you are actually not giving me the price of the vehicle nor the total of contract. They left back to the finance office to eat for 20 min as we sat there waiting for a response. Then with large marks on a paper she returns with a high payment . She rudely said that’s all I can do slammed the papers on the desk and got up and told us not to waist her time. We were in shock to what she said. Then I kindly asked the sales man for my copy of credit score as the dealers by law are suppose to give you of acknowledgment and he stated “o we don’t do that here”. Then him and everyone working walked out with the building to watch us leave the lot. I can’t believe how rude the staff members are to their customers here .I would never expect that from a dealership. We felt so uncomfortable and discriminated due to the staff members creating a hostile environment. This is a major disappointment . If you ever buy from here please ask for a copy of your report as I didn’t receive one. Who knows what they do with your information. The sales man said they shredded mine but the women had all the papers in her hand and physically walked out the building with them in her hands. Lie after lie after lie. I will also be reporting the dealership for misleading and miss using my information. I hope the 2 individuals think about how they speak to customer's."

"I had a great experience at this dealership! I had visited several dealerships in the past and Hemet Chrysler Jeep Ram was by far the best! Not only are their prices lower than most dealerships, the staff member that helped me was great. Thank you Chad for helping me find the Jeep I was looking for and for being so down to earth. Well worth the drive down from San Diego."