Costco Tire Center

"The greatest ever I've been to 2 other costco tire center but this one was better"

"I would like to share my recent experience with purchasing and installing tires at your facility. I recently bought 4 tires and attempted to have them installed at your service center on two separate occasions. The first time I visited for installation, I was told to wait 6 hours or to schedule the next available appointment, which was not until a week later. This was quite inconvenient, but I decided to return at another time. However, during my second visit, I was informed that I was 15 minutes late and now had to wait for three hours. In reality, I arrived on time, but due to the inability to find a parking spot at your location for 30 minutes, I was effectively “late.” This experience was quite disappointing. I hope that the appointment and installation process can be improved in the future to make it more convenient for your customers. And do something with your parking lot! Its always fully packed!"

"3x I had to go back to find out they don't but tires(that I waited 11 days for after I special ordered them) on a 2015 Corvette. NOONE there thought of letting me know that the first time I was there. Unbelievable!"

"To be honest, I didn't have the best experience here. I was given incorrect prices on tires. I brought my car in to get one of the tires plugged and got my car back with 2 missing caps (the pressure caps on the tire), they did not put the cover back on in my trunk and left everything out and open, and did not reset my car tire pressure because they said they couldn't find it. (it was literally right next to my steering wheel I really don't know how they couldn't have found it) I get that it could have been a busy day, but that is not an excuse for this type of unprofessionalism. I literally had to go out of my way multiple times. I want to get my tires changed, but honestly after that experience, I wouldn't trust them with installing my tires. I'd rather go somewhere else."

"I paid for a tire repair and booked an appointment. First off the kid behind the counter changed my apt to a tire rotation. Which I didn’t need. I have a nail in my tire and I requested a service to patch the tire if possible. They contacted me to tell me I could come early to get my tire fixed sooner. Great! I showed up early and they started my car 30 minutes after my original time….. I arrived an hour early… It gets worse. When I was talking with the service tech, I asked if they were able to repair the tire or locate the nail. He responded by telling me “ I was able to put air in the tire and it holds air so there is no problem”. After I get my car back I locate the tire and the NAIL was still in the tire. I was dumbfounded. This is the dumbest car service I’ve ever experienced. I’ve been to a lot of tire shops and mechanics and this was the most I competent service I’ve ever seen. Also I was planning on buying 4 new tires this week. I just needed to get my tire patched so I could commute to and from work between appointments. Looks like I’m canceling my tire purchase."