World Market

"Although I love shopping at World Market, I'm never coming back to this specific store. The manager is extremely rude and racist. It does not matter how polite and well-mannered you are. She has a very bad attitude, and she'll make you feel like a criminal (even though you haven't done anything wrong). She also lies and puts the blame on her customers, instead of admitting her mistake. World Market sells a lot of products from other countries, including the country I'm originally from. So you would think that the workers, and especially the managers, would make you feel welcome as a foreigner. But that's sadly not true at this World Market. If you really dislike foreigners and foreign culture so much, why work for this company? At every other World Market store I've ever been to, the employees have all treated me wonderfully. Neither me or my friends are every shopping at World Market located at Westlake Village ever again. Very sad."

"World market is one of my favorite stores to shop. The uniqueness of the items, the variety of items from different countries, the furniture, the HomeGoods, provides a good shopping experience since you have a lot to choose from. However, this particular location did not have a great interaction with staff. When asking for help, one of the ladies on the floor was rude and gave the impression that she did not want to assist. I understand that it was the holiday season but nonetheless the staff was not very helpful."

"Several days ago, an order was placed for in-store pick up at Westlake Village store. The following day, I visited the store to inquire if my order was ready for pick up. It was not. The store employees advised me to wait for an email with information that my order was ready. Several days later, I still don’t have any information about my order. How long does it take to fill out a pickup order for two items?! This terrible customer service is why I stopped ordering from World Market for a few years (last time I placed an order for pick up; most of ordered items were canceled by the store, my reward points were not used, but were never returned to my account). Unfortunately, my daughter asked me to order from this store again, and again—huge disappointment. This is the last time I’m dealing with this terrible store!"

"I really like this world market. They give out lots of codes if you’re signed up with them and they have some hidden sales when you walk through. So many cute stuff here I love it!"

"There is pretty much nothing you can’t find at World Market! An eclectic mix of spices, foods, furniture, etc from all over the world, I shop here all the time. The store is always clean and tidy. My absolute favorite!"