Chipotle Mexican Grill

"Went in at 4pm on 03/10/24. The place was sooo dirrty and filthy. Tables with food. The prep area dirrty. The make line dirrty. It was a group of us of 5 and as soon as the employee saw us he had a pissed of face and mumbled something. Gross and filthy. We left Disgusted. I always say that if you dont have patience for working in food industry, quit. I worked in this industry for 10 years and once i burnt out i put my two week notice but never treated customer bad. We had jobs because of customers and they job put food on my table too. I left when i finally decided it was time to quit."

"1.Useless service . U need to wait forever for person to take your order . Same person takes order and billing. Waited more than 20 min with just one person ahead of me . 2. They say they are out of “fajitas” . Its 6:30 pm dinner time and you run out it the key ingredient for burritos ?is this how you run chipotle I asked if they would compensate for the delay and missing ingredients that we are paying for but no response Chipotle is one of my fav place and this place in poway near Amc has ruined it"

"This place is always out of multiple items. Ive gone 15min after open and all they have prepared is chicken, no bags in trashcan, fountain drink nozzles weren't on. Today, out of multiple items for dinner and an employee is talking to a another employee that wasnt working and cussing to him about work while 2 other customers are standing there just waiting. I dont know how you can open without the basics being completed and CONTINUOUSLY not prep correctly. management needs to take a hard look at this location. Will not be going here again"

"Late AND inedible food!! I had ordered online to pick up in an hour. I arrive to the store, and they said they had to cook the veggies. I was frustrated because I gave them ample time to prepare the food and they didn’t seem busy, but mistakes happen. It took them 15 min past my pick up time for them to finally give me my order. Once I get to my destination, I open my bowl and the veggies were completely raw. I was even more frustrated because what was the point of waiting past the pick up time?? But I figured they were still edible so I keep eating. Then I look at the lettuce and see dirt still on it. I keep poking around and most of the lettuce was SLIMY and BAD. I couldn’t eat the rest of it. So I wasted my time AND money. It’s one thing to be late on an order, I understand that. But to be late AND serve inedible food is not ok."

"Order online and wait 30 min? When I could have just walked in and ordered and gotten my food faster. I made the mistake of using the restroom while waiting. Gag horrible! Looks like it’s never been cleaned since Covid! Totally lost my appetite"